Redeeming Minecoin gift card problem

bobtastic1 · Sep 30, 2023

Hi,

My child is set up as family member on my Xbox family account. I bought a Minecoin gift card and want to redeem it on to her account but I only saw an option under my email address so redeemed. Now the coins do not show on her account but have probably been attributed to mine, even though I don't play Minecraft.

I can't seem to find any support for this, redeeming a gift card should not be this difficult - should be an option to do it within the game itself!

Can someone please help or have I lost all of these Minecoins??

:)

samyoonun

with all due respect, I did not make a one-time purchase. I purchased three separate gift cards. each gift card is $19.99 and is good for 3500 Minecoins. Each gift card was rung up by the Target cashier separately and each gift card has it's own distinct "Download Code." again, we've done this multiple times in the past: i.e. bought separate Minecoin gift cards, each of the same value and Minecoin denomination and redeemed each gift card on my son's Microsoft/Xbox account. each time we redeem a gift card, I can go to our Order History and see each card and see each Minecoin amount as well as log into his Minecraft account to show all Minecoins redeemed. so again, with all due respect, these are not one-time purchases. I've seen others on this forum who've had the same issue.

HomegrownSilky

Once a code has been redeemed, it cannot be refunded unfortunately.

XBF Brad A

Hello Azad,

Thanks for reaching out to the forums. We understand you have question on Minecoins. There is no way of gifting these from the Microsoft store. Personally have seen cards in retail stores for Minecoins. Your best option is to buy them a

gift card for amount you want to spend on Minecoins. Then the person you are buying the Minecoins for can purchase themselves.

Thanks,

Brad

DrabbestLearner

It could be that the minecoins can not be bought with gift cards, only with a credit card A greeting!

Stephanie Dequito

Hi Dinesh! My name is Stephanie and I'm more than happy to help you out!

If I may ask, are you unable to find the Minecoins gift card from the Rewards Store, is that correct?

if yes, the Minecoin gift card may be currently out of stock. Microsoft Rewards adds and removes offers on the website depending on availability. But don't worry, the Minecoin gift card will be restocked again after some time.

Kind regards,
Stephanie

Redeeming Minecoin gift card problem