Redeeming a gift card then purchasing minecoins.

COLEcrush2890 · Jan 26, 2020

We are new to XBOX, got it for Christmas, along with a few gift cards. The kids got a $15 card- I followed the instructions on the back to redeem it. Ok, so i think it logged the credit into his account. Now I CANNOT figure out how to use it. He just
wants to by minecoins and a skin pack. HOW??? This seems SO complicated. Just trying to help my 8yo. Can someone point me in the right direction?

:)

samyoonun

with all due respect, I did not make a one-time purchase. I purchased three separate gift cards. each gift card is $19.99 and is good for 3500 Minecoins. Each gift card was rung up by the Target cashier separately and each gift card has it's own distinct "Download Code." again, we've done this multiple times in the past: i.e. bought separate Minecoin gift cards, each of the same value and Minecoin denomination and redeemed each gift card on my son's Microsoft/Xbox account. each time we redeem a gift card, I can go to our Order History and see each card and see each Minecoin amount as well as log into his Minecraft account to show all Minecoins redeemed. so again, with all due respect, these are not one-time purchases. I've seen others on this forum who've had the same issue.

Viper7Gamer

You would go to the game in the Minecraft Marketplace. Or search for Minecraft in the Microsoft Store.

Ironwilled

Hi There,

Here is a direct link to the Minecraft marketplace FAQ. There should be everything that you need to know about purchasing mine coins and packs.

Link: https://beta.support.xbox.com/help/games-apps/game-titles/minecraft-marketplace-faq

XBF Brad A

Hello Azad,

Thanks for reaching out to the forums. We understand you have question on Minecoins. There is no way of gifting these from the Microsoft store. Personally have seen cards in retail stores for Minecoins. Your best option is to buy them a

gift card for amount you want to spend on Minecoins. Then the person you are buying the Minecoins for can purchase themselves.

Thanks,

Brad

Kelly Page1

Same issue here....

I purchased a Minecraft Java & Bedrock gift card for my son this past Christmas. We are unable to redeem the value of the gift card.

1. We logged into his account, navigated to redeem, entered the 25-digit code and it said we were good to go. He logged in and did not see the increased in MineCoins.

2. We repeated the process and it said it had already been redeemed.

3. We logged into his account, we saw the order but it reads as $0 instead of the $29.99 I paid when the card was purchased.

Please help.

Redeeming a gift card then purchasing minecoins.