redeemed warframe platinum but get an error whilst redeeming the code

ApeX SuRviVeS · Apr 19, 2018

i recently redeemed 2 lots of warframe platinum through the vip vault and recieved my emails with the codes however when i go to redeem them i get the message "Check the instructions that came with your code. You might need to redeem it on a different web
page." i contacted support and they linked me here letting me know that theres a specific link i need to use that only the rewards team know. any help is much appreciated

:)

Trist · Apr 19, 2018

Zoo Tycoon

I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

Xbos-0x80169CF9

Any ideas? It just suggests trying again later.

Charles Higgens · Apr 19, 2018

Need help redeeming my xbox live code

I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

so what the... what do I do now?

Smwutches · Apr 20, 2018

You'll need to post in the support section of this forum in order for them to look into it for you.

Smwutches

You'll need to post in the support section of this forum in order for them to look into it for you.

XBLRewards8

Hello Tundrawolf420,

The platinum is given via a redeemable code, and is not automatically Credited. You can find this code on the FREEdom Rewards mission page (https://rewards.xbox.com/freedom-rewards/) in the Warframe
section. There is a button there that takes you to the redemption page.

vanessasouza5

I tried to redeem my perk for the starter bundle in warframe and it says that the code has been redeemed but i still havent recieved anything in-game. Ive tried to redeem the code again but it says that its already been redeemed. Any help?

Samuel gamer

FreakRoach

Are you getting any error while trying to install the game? Is the error during redeeming the codes, or after redeeming them?

XBLRewards8

Hello whisp3r27,

We're currently investigating an issue where recipients of platinum from completing the Warframe offer are raising an error when they try to access the FREEdom Rewards page to claim their platinum token code. Apologies for the inconvenience. We'll update
your thread once our web team informs us this issue has been resolved.

redeemed warframe platinum but get an error whilst redeeming the code