Redeemed McDonald's Minecraft skins won't show up

Hello SilverLancer543,

I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear you're having issue with your Minecraft McDonald's skins. Can you please confirm which skins did you redeem? Please try to check if your skins are listed in this link https://account.microsoft.com/billing/orders

If they are listed in there, please try to sign out your Microsoft account from Minecraft then sign back in. Then go to Marketplace > My Library / My Content > Skins.

If you redeemed Fry Helmet, please go to Dressing Room > Character Creator > Style > Headwear.

For your reference https://help.minecraft.net/hc/en-us/articles/44...

I will be awaiting your response.

Regards,

Belle

Hi there! This is Virginia O.

I understand that you want to know if you can use the McDonald's Skin for Minecraft Java Edition.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, the McDonald's Minecraft skin cannot be used in the Java Edition of the game because the McDonald's skin promotion is exclusively for the Bedrock Edition of Minecraft.

You will need to use the Minecraft: Bedrock Edition to access and equip the McDonald's skin.

Thank you for your cooperation.

Hi, I have bought a mcdonalds 2,500 point minecraft deal that gets me a whole bunch of skins. I have redeemed the code on Minecraft.net/mcdonalds but it hasn't shown up in my account?

Just wondering if there is any specific way to get skins?

I also accidentally bought it twice & have redeemed both codes but still nothing in my account.

Unless maybe I'm looking in the wrong place for the items in minecraft bedrock?

Here is a list of the items:

Birdie Wings

Soda Potion

Burger Crystal

Small Burger Bud

Medium Burger Bud

Burger Cluster

Grimace Shake

Big Mac

McNuggets

French Fries

Nether Flame Sauce

Golden Box

Fry Pack

Spatula

McDonald's Crew Hat

McDonald's Crew Apron

Ronald McDonald Painting

Grimace Painting

Birdie Painting

Hamburglar Painting

Big Mac Cube

Hamburglar Golem

Zombie Hamburglar

Birdie Chicken

Grimace Egg

Thanks

Hello, this is Ahmed!

I'm sorry to hear you're having trouble with your redeemed code and not receiving the rewards, if you have redeemed your code through Microsoft website, you can always check the status from your Microsoft account and move to Order History.

For any further assistance, it is recommended to seek support from the following link.

Hi Starr

Sorry to hear about that, however, the error that you got might just be a temporary issue with the Marketplace relating to your internet connection. You might want to restart your game or disconnect to wifi and reconnect again to see if it will suffice.

I read that some users received their skins after a few days, you may want to consider checking in again as usually in-game items may appear within 24-72 hours upon purchase or redemption.

You may also check this article from Mojang here: https://help.minecraft.net/hc/en-us/articles/44...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this ГЛІБ

I can advise you some things, but if the issue persist you may need to reach Mojang support.

But first, please answer the following questions:

Is this happening on Windows 11 or 10?
Is this happening with an specific skin or with all your skins?
Did you tried reinstalling the whole game + launcher?
Or what did you tried so far to fix this problem?