Redeemed madden points

Cameron Herbert · Aug 18, 2023

the in game currency was loaded onto the old generation of the game which I had never played. Ea support told me they cannot do anything so now I’m stuck

:)

EzequielNeves19

Hello Cameron how are you?
My name is Ezequiel I'm an Independent Consultant. Really EA is outdoing itself in errors in this Madden 2024, starting with the pre-sale errors and now errors in the coins really is a serious problem, but if EA support can't solve it, we won't be able to help you either, because here In the forum we are people just like you and we don't have access to this kind of internal information, EA should be able to refund coins to you on your current game platform.

MS_420

Same thing happened to us. We redeemed a xbox gift card to buy Madden NFL 23 Madden Points. When we went to confirm payment by using our Microsoft account balance, the purchase processed successfully on the screen. We went in to our order history to validate that the purchase was listed and it is listed. However, when we went back in to Madden 23, the Madden points were not uploaded to our Madden account. We did a complete power cycle Xbox console reboot and the points were still not uploaded to the account. What do you recommend we do now?

ngocphi

You have to talk to ea about that or whoever runs the promotion

I don't think gifting counts

Because madden would have to be redeemed along with the points first and registered that's usually how promos work

Crafty-9F37DC1A-A075

Don't you have to redeem this in Madden 12?

Alfacarl1982

I've tried purchasing stuff for madden 13, used a scratch card for points and can't redeem in game, get the same error message as everyone on here! I've started a new thread to no avail.......I was looking at the one.......might go ps4 at this rate

Redeemed madden points