Redeemed Game Code On My Brother's Microsoft Account

Hey there Silentfox,

Thanks for reaching out to the Forums for clarity on code redemption. I can totally understand how this could throw anyone off, but unfortunately there is no way to transfer game licenses between accounts. In order to play, you would have to obtain a code
and redeem it on the correct account.

For future reference to avoid code issues, refer to the information on our support page we call the Digital Code
Solution.

Hope this information is helpful.

Thanks for reading!

You would have to try contacting support to see if they can do anything, but otherwise nothing can be transferred between accounts. http://support.xbox.com/contact-us

Hey brother. Try redeeming the code through your Microsoft account here. Link below:

account.microsoft.com/.../redeem

I understand, it is possible that the full game download code was redeemed on your brother's account that's why the game license is there.

If you gift the game then you're given a code to redeem on the account you want to redeem it on. If you're game sharing with your brother then he would be able to access the game.