Redeemed discord promotion code but not showing up in Xbox app

DeathIV4967 · Dec 10, 2022

Microsoft redeemed my 2-month Xbox ultimate game pass but i can't see it on the app or the website. It still tells me to join and pay 20 dollars a month. I did this to get the Valorant promotion thingy. The code was a discord promotion and redeemed successfully. I can see it on my Microsoft account but not my Xbox account. How to fix, because i want to play the free games. Thanks guys

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Thank you so much for the detailed information and that’s odd because the Xbox profile is linked to our Microsoft account. I would like to clarify, when you sign in to https://account.microsoft.com/services, can you see the subscription as “active”?

Temenist

Well for one you cant redeem a discord code on a xbox its only a pc or mobile app

Follow the link in your email to redeem the code

The problem actually is, i can't redeem the Discord Nitro because it gets a ''Unknown Gift Code'' error (it's the code i got from the xbox), (trying on pc).

StuartATrueRed

Codes that are given away as part of a promotion, such as Discord, yes they do expire. It's best to redeem them when you get it.

ngocphi

Well for one you cant redeem a discord code on a xbox its only a pc or mobile app

Follow the link in your email to redeem the code

Nursemorph

Far as I know there isn't an Xbox DIscord App. When you claim the perk, there will be a QR code (or whatever it is)...you need to scan that with your mobile device nd, assuming you have the mobile Discord app installed on your mobile, then you it will redeem.

Alternatively, if you have a PC, just go to the Xbox App on PC, click on the perk and it will take you to the Discord app or web page to redeem.

Redeemed discord promotion code but not showing up in Xbox app