Redeemed Code, Says I have to buy the game

Discus and support Redeemed Code, Says I have to buy the game in XBoX on Consoles to solve the problem; A good friend of mine got me a code to the "Fortnite, Standard Founders Edition". When I redeemed the given code it granted me access to the game so... Discussion in 'XBoX on Consoles' started by KILLER C00KIE X, Oct 8, 2017.

  1. Redeemed Code, Says I have to buy the game


    A good friend of mine got me a code to the "Fortnite, Standard Founders Edition". When I redeemed the given code it granted me access to the game so that I could download it,but my xbox lost connection to the internet before I could select download and when
    it reconnected I went to the store it said I didn't own it and said that I need to purchase it. So I went to my profile on my PC and looked at my billing and it said that I owned this product and said "Install Now" but when my xbox receives the command my
    xbox starts the download but then near instantly stops and says nothing it just stops and its been 3 hours I don't know how to fix this.

    :)
     
    KILLER C00KIE X, Oct 8, 2017
    #1
  2. x24hrs2livex
    x24hrs2livex Guest
    Redeemed Forza 5 Codes / No Cars

    I know what the email says and I have also redeemed the codes. You have to use credits to buy the cars.
     
    x24hrs2livex, Oct 8, 2017
    #2
  3. Master Chief Collection: Halo Nightfall won't play.

    Tried all above steps.

    I have hard copy. Code is redeemed. I can watch everything but Nightfall

    Says to buy Nightfall

    When clicked, says installed.
     
    MiffedMicrobe33, Oct 8, 2017
    #3
  4. WPAK
    WPAK Guest

    Redeemed Code, Says I have to buy the game

    Hi there,

    please try the following steps:

    1. Stop/Cancel/Remove the game from the Queue and or from the Games section in My Games and Apps.

    2. manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
    Restart or Power Cycle Xbox One Console

    3. Try and download the game again via Store or Ready To Install section

    If these steps fail, then I suggest contacting Xbox Support via
    http://support.xbox.com/contact-us
    and select either the Phone or Microsoft Support Chat option.
     
    WPAK, Oct 8, 2017
    #4
  5. The game "Fortnite" doesn't show up in my games and apps nore ready to install it literally doesn't say on xbox one s that I own the game and it's trying to charge me again for something I already redeemed. But on the website for Microsoft under billing
    it says that I own this product andI redeemed the code on xbox.
     
    KILLER C00KIE X, Nov 1, 2018
    #5
  6. WPAK Win User

    Redeemed Code, Says I have to buy the game

    Hi there,

    please try the following steps:

    1. Stop/Cancel/Remove the game from the Queue and or from the Games section in My Games and Apps.

    2. manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

    3. Try and download the game again via Store or Ready To Install section

    If these steps fail, then I suggest contacting Xbox Support via
    http://support.xbox.com/contact-us
    and select either the Phone or Microsoft Support Chat option.
  7. KILLER C00KIE X Win User

    Redeemed Code, Says I have to buy the game

    The game "Fortnite" doesn't show up in my games and apps nore ready to install it literally doesn't say on xbox one s that I own the game and it's trying to charge me again for something I already redeemed. But on the website for Microsoft under billing
    it says that I own this product andI redeemed the code on xbox.
  8. Omar_0001 Win User

    redeemed code went to buy game but say i have no money

    Does your console have multiple accounts for other members of your family? If there is, make sure you're on the correct account.
  9. Josue130 Win User

    redeemed code went to buy game but say i have no money

    I'm using my console but it still say I have 0.00 dollars but when I go on the website it says I have 51.00
  10. Josue130 Win User

    redeemed code went to buy game but say i have no money

    Yes, I did but it still don't work
Thema:

Redeemed Code, Says I have to buy the game

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