Redeemed cd keys code, not showing up in library for pc

Discus and support Redeemed cd keys code, not showing up in library for pc in XBoX Games and Apps to solve the problem; I purchased a code for "Sea Of Thieves" on CD keys.com website to play on my PC and i went through the web browser to redeem the code and it went... Discussion in 'XBoX Games and Apps' started by Poison Stimp, Jan 17, 2023.

  1. Poison Stimp
    Poison Stimp Guest

    Redeemed cd keys code, not showing up in library for pc


    I purchased a code for "Sea Of Thieves" on CD keys.com website to play on my PC and i went through the web browser to redeem the code and it went through ok, but it does not show up anywhere, in my Xbox live, store or purchase history. When i try to redeem it again, it says that it already has been redeemed and i cannot find it.

    I redeemed it via this link: https://account.microsoft.com/billing/redeem

    It does not show up anywhere and i'm logged in on my Microsoft Account

    Can anyone help?

    -Tom

    :)
     
    Poison Stimp, Jan 17, 2023
    #1
  2. Poison Stimp Win User

    Redeemed cd keys code, not showing up in library for pc

    No, I redeemed it to my Microsoft account and it said redeemed but it is not in my Xbox live library or my Microsoft store and the place that I redeemed it.
  3. Poison Stimp Win User

    Redeemed cd keys code, not showing up in library for pc

    Thanks for the reply, I checked it and it says that i have not purchased anything in the last 3 months. I did buy it from CD Keys, i was only redeeming a code.
  4. SwordofWhedon Win User

    Redeemed cd keys code, not showing up in library for pc

    I'm sorry we cannot support codes purchased from unauthorized third party retailers.
  5. Francia J. Win User

    Redeemed cd keys code, not showing up in library for pc

    I appreciate you letting me know and if it's not showing on your account please ask any of your family members to check if they have accidentally redeemed it on their end.

    For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...
  6. Francia J. Win User

    Redeemed cd keys code, not showing up in library for pc

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Just a friendly reminder though that all successful transactions are added to our order history in real-time, this includes redemption transactions. Kindly check all Microsoft accounts that you own by signing in to https://account.microsoft.com/billing/orders.
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