Redeemed a so-called promotional code and the money got taken back

Discus and support Redeemed a so-called promotional code and the money got taken back in XBoX Sales and Promo to solve the problem; redeemed a code in January and went into my account to see that it had been taken from my account and I’m not happy with it... Discussion in 'XBoX Sales and Promo' started by Shysheepy2k17, Jun 26, 2018.

  1. Shysheepy2k17
    Shysheepy2k17 Guest

    Redeemed a so-called promotional code and the money got taken back


    redeemed a code in January and went into my account to see that it had been taken from my account and I’m not happy with it

    :)
     
    Shysheepy2k17, Jun 26, 2018
    #1
  2. Pooon
    Pooon Guest
    20 extra songs download code

    Stoopid question, but with everyone now having NXE, the instructions on the back of the manual are out of date, so where on earth do i go to redeem the code as i can no longer find an option called 'redeem code' will it work if i just select any song to download and then enter the code there? or is there an option within RB2 to redeem the code(not seen on if there is)
     
    Pooon, Jun 26, 2018
    #2
  3. LACROSSEBUFF
    LACROSSEBUFF Guest
    Play to earn

    I redeemed a code that I got from xbox live and redeemed on my computer and it went blank and I dont know what the code is for called xbox support and verified that code was redeemed but do not see what the code is for
     
    LACROSSEBUFF, Jun 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Redeemed a so-called promotional code and the money got taken back

    Smwutches, Jun 26, 2018
    #4
  5. Smwutches Win User

    Redeemed a so-called promotional code and the money got taken back

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contacct-us
  6. Smwutches Win User

    Xbox One

    That promotion ended back in 2016. It's no longer possible to redeem that code.
  7. PalmettoBling Win User

    Key for game pass pc not going through

    I would just verify that it's a code to redeem directly with Microsoft. Sometimes there are specific instructions for those promotional pack ins not directly from Microsoft that require you to redeem the code at a different site to have the code sent to
    you. A process like that would prevent the manufacturer from having to pay for more codes than people redeem saving them some money on the promotion.

    If it is a 5x5 to be redeemed with Microsoft can you provide the exact error message you get when you try to enter the code?
  8. PalmettoBling Win User

    I can't enter in my live card it keeps saying invalid how do I fix

    I would also check the details on the code. Sometimes promotional codes require that you redeem them on another site prior to redemption with Microsoft. See if there are extra steps that might need to be taken that should be outlined on the card itself.
  9. blueamcat Win User

    Black Ops 4 Monster Energy Drink Calling Card

Thema:

Redeemed a so-called promotional code and the money got taken back

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