Redeemed a code but I didn't get the item

Discus and support Redeemed a code but I didn't get the item in XBoX Sales and Promo to solve the problem; I got a minecraft code for 1000 minecoins and i redeemed it. I haven't received my minecoins after 2 weeks. What do i do... Discussion in 'XBoX Sales and Promo' started by Master67568, Jan 10, 2020.

  1. Master67568
    Master67568 Guest

    Redeemed a code but I didn't get the item


    I got a minecraft code for 1000 minecoins and i redeemed it. I haven't received my minecoins after 2 weeks. What do i do

    :)
     
    Master67568, Jan 10, 2020
    #1
  2. chucky23456789 Win User

    Redeemed a code but I didn't get the item

  3. UltimoHerman Win User

    Redeemed a code but I didn't get the item

    https://beta.support.xbox.com/contact-us they should help there be able to see on your account that you redeemed it and see whats gone on
    Hey there Master67568,

    as the purchaser you would also need to think about if it was a in game-purchase or if you bought it from the Microsoft store. Otherwise chucky23456789 would
    be totally correct.

    hope this helps, Otherwise feel free to contact us at anytime.
  4. T3chnlgydude Win User

    Redeemed a code but I didn't get the item

    Make sure you use the live chat option or the call back feature for better results
  5. BroodyFrog Win User

    Redeemed a code but I didn't get the item

    Go to xbox help i can't think of any other s

    uggestions
  6. Jonathan Deives Win User

    Redeemed a code but didn't get it

    I'm glad to help you!

    If you wish, you can click "Yes" or "No" below the answer that provided the helpful solution. This way, any user who finds this thread with similar issues will also find the steps to resolve the issue.
Thema:

Redeemed a code but I didn't get the item

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