redeemed a code but didn't get products

Discus and support redeemed a code but didn't get products in XBoX on Windows to solve the problem; i redeemed an xbox code on my pc. it was a fortnite bundle and my microsoft and xbox accounts were linked to my epic. i went onto fortnite on my pc and... Discussion in 'XBoX on Windows' started by FunnyValLA, Jun 22, 2023.

  1. FunnyValLA
    FunnyValLA Guest

    redeemed a code but didn't get products


    i redeemed an xbox code on my pc. it was a fortnite bundle and my microsoft and xbox accounts were linked to my epic. i went onto fortnite on my pc and i haven't received anything. i went to my recent purchases for microsoft and it says that i have redeemed the code and received the products

    :)
     
    FunnyValLA, Jun 22, 2023
    #1
  2. Jonny306 Win User

    redeemed a code but didn't get products

    Hello there!

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    I do look forward to resolving this problem together! :)

    Please make sure you got the code for the exact platform you are on. If youre on PC and it's an Xbox code, it'll only work on Xbox as it states.

    Once a code is redeemed it cannot be transferred or refunded.

    In addition, please follow the instruction as well as look over the platform.
  3. Jonathan Deives Win User

    Redeemed a code but didn't get it

    I'm glad to help you!

    If you wish, you can click "Yes" or "No" below the answer that provided the helpful solution. This way, any user who finds this thread with similar issues will also find the steps to resolve the issue.
  4. Adam Beard Win User

    Redeemed a code but didn't get it

    .hi Jonathan looking in my order history it doesn't say if it is a console or pc version
    [​IMG]
  5. Jonathan Deives Win User

    Redeemed a code but didn't get it

    The PC version has (Windows) in front, the one your friend gave you is the console version.
  6. Adam Beard Win User

    Redeemed a code but didn't get it

    . Okay thanks for the help
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redeemed a code but didn't get products

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