Redeemed a 3-month prepaid Live card, now not showing up?

I redeemed a 3 month live card on 12/27/13 and it said my membership was renewed. This morning, 1/6/14, it says my membership is expired! Help! I threw the card away because it loaded correctly and I didn't think I would need it anymore.

:)

 

An error when I redeemed my xbox live ??

hey

I just redeemed my xbox live 3 months code , it showing the prepaid card ,but when i confirmed it i get " something went wrong"

Xbos- 0x80182300

your help is appreciated

 

600 Points for 12 Month Renewal Dashboard Promo

Back in February, I see a dashboard promotion that I would be rewarded with 600 Microsoft Points when I redeem a 12-month prepaid Xbox Live Gold card. I redeemed a prepaid 12 month card through that promotion, but still have not yet gotten the 600
points.

card redeemed date: feb-25-2012

thanks

 

Hey there Jack! I apologize about that problem. Have you checked
http://billing.microsoft.com/ to see what happened? If not, please do so and make sure all your payment information is up to date. If you continue to experience this problem, please reach out to Xbox Phone Support so they can have a look at your billing
information and get it sorted out for you.