Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown

Discus and support Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown in XBoX on Consoles to solve the problem; Hello Guys, as mentioned above, I just redeemed 3 Keys with 12 month auf XBL Gold each with no problems. After each the message was shown, that... Discussion in 'XBoX on Consoles' started by NemesisNeoRec, Oct 2, 2022.

  1. Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown


    Hello Guys,

    as mentioned above, I just redeemed 3 Keys with 12 month auf XBL Gold each with no problems. After each the message was shown, that everything worked fine and I received 12 months of Gold. But now I can only see 2 years and not 3 as intended.

    Even in the Order-History there are only 2 Keys shown, and not three.

    What can I do? Please help!!

    :)
     
    NemesisNeoRec, Oct 2, 2022
    #1
  2. JosefLBohorquez Win User

    Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown

    That's really strange
    Usually when you redeem a code the change is reflected instantly

    But, try waiting up to 48 hours since redeem date in case there is a delay in the servers
  3. NemesisNeoRec Win User

    Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown

    Hi Josef,

    basically I didnt redeem it with my account, I redeemed the codes with the account of my friend ID: LordVader1935.

    In the order history it just shows 2 Codes, but actually I redeemed 3 (see attachment)

    I redemeed them this day, yes
  4. NemesisNeoRec Win User

    Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown

    thanks for your help,

    actually the problem was solved by itself.

    this morning i logged into the Account an all 3 Years auf XBL Gold were visible.

    I still don't know why and how this happend, but anyway, thanks a lot for your support!

    This post can be closed now!
  5. JosefLBohorquez Win User

    Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown

    Hi, nope. Sincerely this is the first time that I heard something like this

    If you're more than sure that you redeemed the code in that account you can try contacting Microsoft support to see if they can double check what's going on
  6. JosefLBohorquez Win User

    Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown

    Hi, glad to know that!
    It seems that was this "But, try waiting up to 48 hours since redeem date in case there is a delay in the servers" as I advised previously

    If you face a similar issue in the future try waiting 48 hours, that helps

    For now, take care and happy gaming!
Thema:

Redeemed 3 x 12 months of XBL Gold, but there are only 24 months (2 Years) shown

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