Redeem issue

Discus and support Redeem issue in XBoX Games and Apps to solve the problem; I tried to redeem my 1M and 3M gold membersgip .I used it on xbox first then it says the code is not valid anymore.I go to my PC and use it there... Discussion in 'XBoX Games and Apps' started by BoNa2319, Dec 13, 2015.

  1. BoNa2319
    BoNa2319 Guest

    Redeem issue


    I tried to redeem my 1M and 3M gold membersgip .I used it on xbox first then it says the code is not valid anymore.I go to my PC and use it there thinking that there was some code print mistake but then when i redeem there after the first stage it
    says 1M prepaid gold membership I confirm of course because xbox360 says it is not valid(which is not true, looking from the pc point of view).I confirm and it says sorry,something went wrong try again later.Of course I got XBOS1005 only on the PC and code
    not valid on xbox360

    :)
     
    BoNa2319, Dec 13, 2015
    #1
  2. xGeN Syc0
    xGeN Syc0 Guest
    Redeem Gammertag issue

    yes when you recovered the game it doesnt send the downloaded game to the recovered tag. You would have to re download it unless your playing on the xbox where the gamertag was made on or had the hard drive.
     
    xGeN Syc0, Dec 13, 2015
    #2
  3. Dr Black Bones
    Dr Black Bones Guest
    redeem code issue

    That means the code is no longer usable. If you ordered a game used online, it may have come with the code, but it was probably redemed already.
     
    Dr Black Bones, Dec 13, 2015
    #3
  4. FearedNightmare
    FearedNightmare Guest

    Redeem issue

    Did you purchase the code from a third party seller on the internet ? If that's the case then the code might be from a different region than the one you're in and will not work with your profile. It might be best to contact Xbox Live phone support about
    it so they can check the code for you.

    You can find the number here (make sure the website region matches your actual region)

    Customer Support
     
    FearedNightmare, Dec 14, 2015
    #4
  5. MickKizzy Eng Win User

    Redeeming Issue

    I was sent a Just cause 2 code to redeem because i bought Just Cause 3, now the code for Just cause 2 is not in my messages, i need it to be sent to me again...
  6. maxen Win User

    Redeeming Issue

    Hello SneakyFurball,

    Go to My Games & Apps and scroll all the way to the right to a section called "Ready to Install". Wait a few minutes to let this section populate with content. You should now see Minecraft. Select it and press A to begin downloading.

    Let us know how you get on.

    ~~~~

    WeltyDaisy, try these steps also, but if they do not work then please create your own thread to avoid hijacking this one.
  7. WeltyDaisy99877 Win User

    Redeeming Issue

    i bought FALLOUT 4 on xbox one and i cant find it on my xbox but i can see it in my Microsoft account profile what do i do
  8. KhajiBower34 Win User

    Redeem Issue

    Hello Jam! I'm Khaji, happy to help you today.

    I know how frustrating this can be for you.

    I understand that you have redeemed the code and the money does not appear in the game.
    Follow the steps below that may help you resolve this issue:

    1. You have to keep in mind that sometimes they may take a while to appear. I advise you to restart the game and then the console.
    2. I would also like you to verify that the code appears redeemed in your order history, go to this link: https://account.microsoft.com/billing/orders/
    2. If more than 48 hours have passed, I advise you to visit Rock Star Games support, follow this link:
    https://support.rockstargames.com/categories/200013306?step=fe1a3922

    Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUPs (potentially unwanted products). Carefully research any product advertised on the site before deciding to download and install it.

    Best regards, Khaji.
  9. FearedNightmare Win User

    Redeem issue

    Did you purchase the code from a third party seller on the internet ? If that's the case then the code might be from a different region than the one you're in and will not work with your profile. It might be best to contact Xbox Live phone support about
    it so they can check the code for you.

    You can find the number here (make sure the website region matches your actual region)

    http://support.xbox.com/contact-us?isChatCallAvailable=false
Thema:

Redeem issue

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