Redeem code from Mojang for Minecraft for Windows 10, redeemed using a Mac by mistake.

Discus and support Redeem code from Mojang for Minecraft for Windows 10, redeemed using a Mac by mistake. in XBoX Games and Apps to solve the problem; Hello Can anyone help? We followed the redeem link provided by Mojang for the copy of Minecraft for Windows 10, it instantly tried to redeem, detected... Discussion in 'XBoX Games and Apps' started by WarierBowl76977, Jan 2, 2018.

  1. Redeem code from Mojang for Minecraft for Windows 10, redeemed using a Mac by mistake.


    Hello

    Can anyone help? We followed the redeem link provided by Mojang for the copy of Minecraft for Windows 10, it instantly tried to redeem, detected we were on a Mac and said it wasnt comparable, of course.

    Now the code keeps saying redemed and we cant use it again on a windows machine. Surely it should be clever enough to realise and still let us get a copy, using the correct platform, but nope!

    Microsoft help say Mojang has to help, Mojang say Microsoft has to help.

    I'm stuck with no one helping, the live chat is utterly painful and they ask the same question 10 times, I just need to be able to redeem our copy! should be so simple!

    :)
     
    WarierBowl76977, Jan 2, 2018
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Can't reedeem gift code

    Players who already have the previous PC or Mac edition of Minecraft (running on Java) can
    download Minecraft: Windows 10 Edition for free.

    Note You'll need to get a code from Mojang, the game developer, by signing in to your Mojang account before attempting to redeem your code for Minecraft: Windows 10 Edition. Otherwise, you
    may incur a charge. To get your code from Mojang:

    1. Sign in with your Mojang account.
    2. Under Minecraft: Windows 10 Edition, select the link to request a code. Microsoft Windows 10 will open.

      Note You'll need to sign in to or create a Microsoft account. If you sign in, use the Microsoft account you use to sign in to your Xbox account.
    3. If you're running Windows 10, you'll be able to download the game right after redeeming your code. If you're running an earlier operating system, you'll need to come back to Microsoft Store once you're running Windows 10.

    The code you receive from Mojang will be kept on your account, in case you’re unable to redeem it straight away, or in case you have problems trying to redeem it in Microsoft Store.

    For more info:
    https://support.xbox.com/en-US/games/game-titles/minecraft-windows-10-edition-faq
     
    M3tal Daz3, Jan 2, 2018
    #2
  3. Redeem code is already used (Minecraft WIndows 10)

    I am not an expert, and I have the same problem. I first bought the "Minecraft: Java Edition", I wanted to use the redeem code to get "Minecraft for Windows 10", so I clicked "Redeem", I got the code, but when I entered it, it said "The code has already
    been redeemed.", I checked my order history, it said that I had bought "Minecraft for Windows 10" using the code, but when I clicked install, it keeps showing me a small window with my code. I then checked whether if the account/email on Mojang, Minecraft.net,
    and Microsoft Store, it was the same. So I don't get why I can't install "Minecraft for Window 10".
     
    TogaedGrub2325, Jan 2, 2018
    #3
  4. ArminatorX Win User

    Minecraft

    When you redeemed your Java Minecraft on Mojang, you have gotten a 5x5 code to redeem Minecraft on the Windows 10 store.

    This redemption is a separate service of your Mojang account, and it's possible to use a Microsoft Account email that is different from your Mojang account email.

    Mojang (which gives you Java Minecraft) is separate from the Microsoft Windows Store App, which uses a Microsoft Account email when you redeemed that 5x5 code.

    After redemption of that code, the Windows 10 Minecraft is tied to the Microsoft Account email you used on your Windows 10 PC. From then on, you don't really need the Mojang account anymore, if you only want to play on Windows 10. You will then get the game
    from the Windows 10 store only, with the E-Mail account you used on the Windows 10 store during code redemption.

    So make sure you are signed in with the Microsoft Account email (which might not necessarily be the Mojang account email) when you use the Windows 10 Store app to re-download your Windows 10 Minecraft again.
  5. M3tal Daz3 Win User

    Can't reedeem gift code

    Players who already have the previous PC or Mac edition of Minecraft (running on Java) can
    download Minecraft: Windows 10 Edition for free.

    Note You'll need to get a code from Mojang, the game developer, by signing in to your Mojang account before attempting to redeem your code for Minecraft: Windows 10 Edition. Otherwise, you
    may incur a charge. To get your code from Mojang:

    1. Sign in with your Mojang account.
    2. Under Minecraft: Windows 10 Edition, select the link to request a code. Microsoft Windows 10 will open.

      Note You'll need to sign in to or create a Microsoft account. If you sign in, use the Microsoft account you use to sign in to your Xbox account.
    3. If you're running Windows 10, you'll be able to download the game right after redeeming your code. If you're running an earlier operating system, you'll need to come back to Microsoft Store once you're running Windows 10.

    The code you receive from Mojang will be kept on your account, in case you’re unable to redeem it straight away, or in case you have problems trying to redeem it in Microsoft Store.

    For more info:
    https://support.xbox.com/en-US/games/game-titles/minecraft-windows-10-edition-faq
  6. IanWalker6 Win User

    Minecraft Windows 10 edition

    I am trying to redeem a Minecraft windows 10 edition key from the Mojang website.

    This is the prompt I am trying to redeem from:

    --------------------------------------------------------------------------------------------------------------------------------------------------------------

    Minecraft for Windows 10

    You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. Claim your redeemable gift code by clicking the button below and follow the instructions. As you
    might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    It allows for users who have purchased the java edition of the game to then redeem a code for the windows 10 edition of the game.

    This is the error message that pops up:

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Thanks for any help!
  7. XBF Amber M Win User

    ¿Qué puedo hacer si mi código ya fue canjeado y no lo he hecho yo? [Translation - What can I do if my code has already been redeemed and I haven't?]

    Hi iFrancoQrz,

    Thanks for reaching out to us in the forums for this issue with Minecraft. If you had previously received a code from Mojang for the Windows 10 version of Minecraft (as you purchased the Java edition prior to October 19th, 2018), but it is reading
    as being redeemed, then you'll need to contact Mojang Support to request a new code if you have not previously redeemed the code yourself. Sadly, Microsoft/Xbox does not issue the codes in this case and Mojang is very good at rectifying the situation when
    possible.

    When you initially received the code from Mojang, did you happen to redeem it on a different computer or Microsoft account? If there is a chance that this is possible, then you may wish to check the purchase history of any of your other accounts to
    see if the code was redeemed on them.

    Check your Xbox purchase history

    Mojang Support - Minecraft for Windows 10


    Contact Mojang Support

    I hope that this helps you out.
  8. TogaedGrub2325 Win User

    Redeem code is already used (Minecraft WIndows 10)

    I am not an expert, and I have the same problem. I first bought the "Minecraft: Java Edition", I wanted to use the redeem code to get "Minecraft for Windows 10", so I clicked "Redeem", I got the code, but when I entered it, it said "The code has already
    been redeemed.", I checked my order history, it said that I had bought "Minecraft for Windows 10" using the code, but when I clicked install, it keeps showing me a small window with my code. I then checked whether if the account/email on Mojang, Minecraft.net,
    and Microsoft Store, it was the same. So I don't get why I can't install "Minecraft for Window 10".
Thema:

Redeem code from Mojang for Minecraft for Windows 10, redeemed using a Mac by mistake.

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