Redeem a code location

if it was on the xbox store you should have a message with the code.

Hello Kahleel!

Thank you for reaching out to us here on the forums with this situation. We're here to help! I understand that you participated in a promotion where if you purchased Xbox Live Gold you would receive 1000 V-bucks is that correct?
As stated in the promotion itself, your
bonus V-Bucks code will arrive via the Xbox message center (in your Xbox Guide) within 2 weeks of the
purchase date.

Just make sure you have met the Terms and conditions:

Valid only for new subscribers or users who canceled their subscription before 10/1/2018. Limit: 1 offer per account; credit card required. Only valid through link in this offer, in all Xbox Game Pass markets excluding Quebec.
After first month, subscription continues to be charged at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Game catalog varies over time. Not valid for existing subscribers . After promotional period,
subscription continues to be charged at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Limit: 1 offer per account. Only valid through link in this offer, in all Xbox Live markets excluding Quebec. Credit
card required.

It must be in the messages.

Where is the redeem code located in games and apps

It gave me that problem when i tried to redeem codes on the xbox; it gave me that error, I switched the location so that it didnt match my current location, it gave me the same error, I switched my location so that it matched my location again, and it still
gave me the same error. I had more success when i tried redeeming the codes through microsoft.com//redeem, which worked for the two codes that i've redeemed successfully. It gives me a list of numbers and letters, but when I enter these codes into the error
search system online it tells me that they aren't error codes...