Red dead redemption don't want to start

Hello i just buy a copy of rdr2 and after instalation i launch it but the game is blocked in an infinite loading screen when i select the campain mode can anyone help me ?

Hi there

So it is just having trouble loading or the does the error appear saying took long to start?. There is also a trying the classic Power Cycle on
the console after the installing the game.

Hope that helps.

Check if the game requires an update, after that if you still get the same issue delete the game and install it again after rebooting your console

Make sure you have Red Dead Redemption installed, then start the game, and it should give you an option whether you want to play Red Dead or Undead Nightmare.

I checked this for my and my brothers account and that is the result. Looks a little bit strange or? On My Account the Ultimate Edition is listed twice. I think this is not correct and on my brothers account ultimate edition is missing. Pre-Order Bonus is
correct, because i have it bought and my brother not.

My Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Ultimate Edition

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre-Order Boni (War Horse)

- Red Dead Redemption 2 Pre-Order Boni (Treasure Map)

Brothers Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

I'll be starting Red dead redemption this weekend! =D