Recuperación juego desinstalado[Translation-Game recovery uninstalled]

Hi Artcc1,

Thanks for reaching out to the forums. We understand you are having issue locating a game. Once a game code is redeemed it is attached to the profile it was redeemed on. You can look in your ready to install under your full library. Go to my games and apps>Full
library>all owned games> the game should be listed here. If it isn't you may want to check other profiles. Also can check the

order history for the code that was redeemed.

Thanks,

Brad

OK. Muchas gracias. He reiniciado y no ha funcionado, asi que he desinstalado e reinstalado el juego. Ahora funciona OK.

Un saludo

[Translation - OKAY. Thank you very much. I have rebooted and it has not worked, so I have uninstalled and reinstalled the game. Now it works OK.

a greeting]

Hola! lamentablemente si tu cancelas una actualización necesaria para un juego, el juego se desinstala y debes de descargarlo de nuevo

Translate- Hello! Unfortunately if you cancel an update needed for a game, the game is uninstalled and you must download it again

Sigo sin poder instalar el juego. Lo he desinstalado y al querer instalarlo de nuevo, sí me da la opción pero me dice que ya he adquirido el producto y le doy a instalar y no descarga ni hace nada. Gracias por la ayuda y por favor intentar de nuevo ayudarme.

-[Translation - I still can't install the game. I uninstalled it and when I want to install it again, it does give me the option but tells me that I have already purchased the product and I give it to install and does not download or do anything.
Thank you for the help and please try again to help me.]

Buenas tardes. Trata desinstalando el juego y bajarlo otra vez. Debe haber algún tipo de error en el juego. Espero puedas resolver.

[Translation - Good afternoon. Try uninstalling the game and downloading it again. There must be some kind of mistake in the game. I hope you can solve.]