Recovery of a Gamertag: Issues

Discus and support Recovery of a Gamertag: Issues in XBoX Accessibility to solve the problem; So Ive been with Xbox since day 1, but life happens and things happen like our emails getting hacked and so on . So my issue is i still know my OG... Discussion in 'XBoX Accessibility' started by SeverusSnape78, Mar 18, 2023.

  1. SeverusSnape78
    SeverusSnape78 Guest

    Recovery of a Gamertag: Issues


    So Ive been with Xbox since day 1, but life happens and things happen like our emails getting hacked and so on .

    So my issue is i still know my OG gamertag, but the email attached to it was hacked, the phone number i had with it is long gone, BUT my name is still on the account. I've tried everything to try to get it back but I cant even get a reply from xbox at all. I have a ton of games i bought on this profile and i dont want to loose them , so im kinda out of ideas. Theres no option anymore for a Rep to call us back, so thatsout, I tried contacting yahoo about my email eons ago, and got nothing bck either so if anyone has suggestions, please let me know. I know it sounds stupid but This gamertag and profile mean alot to me, had alot of great times with family who have had passed on now and i jsut dont want to losse it , so any ideas are most welcome, and greatly appricated.

    :)
     
    SeverusSnape78, Mar 18, 2023
    #1
  2. BloodHawk541 Win User

    Gamertag recovery issues

    No, it has something to do with the beta, I figured it out.
  3. carnevore Win User

    Gamertag Recovery issue

    I would say contacting tech support is the best option..

    you will need to verify your ownership of the a/c and once you answer their questions they can provide any information needed, as the a/c holder you will know the information so your pretty much guaranteed to get the email that was used :)

    Hope this helps!
  4. Miss Portia Win User

    Gamertag Recovery issue

    Hello Kaioken! Thank you for your post. :) We do offer a few ways to recover your account if you have forgotten the Windows LIVE ID. You can review these processes by visiting
    http://www.xbox.com/forgot.
  5. taidara Win User

    Gamertag recovery issues

    Greetings BloodHawk541!

    Can you verify that your profile has been completely removed from the Xbox storage device.

    How to delete Xbox LIVE profile safely

    Before you delete your profile, you have to know the username and password for your Microsoft account that is associated with your profile.



    1. Go to Settings, and then select System.
    2. Select Storage.
    3. Select All Devices.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

    Now, clear your Xbox system cache, three times in a row, restart your console and try recover your profile from LIVE.

    Clear Xbox system cache



    1. Press the Guide button on your controller, go to Settings, and select System Settings.
    2. Select Storage or Memory.
    3. Highlight any storage device, and then press Y on your controller.
    4. Select Clear System Cache.
    5. Important: Clear your Xbox system cache three times in row.

    Restart your console.

    Download Xbox LIVE profile.

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.
    3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
    4. Enter your Microsoft account password, or a new generated app password if you have the two-step verification turned on for your Microsoft account.

    Post back and let us know how it goes.
  6. BomberMann-8B793714- Win User

    I'm a Gold Member but it won't let me do Gold member stuff

    A simple GamerTag recovery should resolve this issue. It is likely that you bought your membership on the website, and the information has not been transferred to the console yet. A GamerTag recovery should resolve this. Post back in here if it does not.

    Hope this helps!
Thema:

Recovery of a Gamertag: Issues

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