recovering an account

Discus and support recovering an account in XBoX Accessibility to solve the problem; i had an account that i created when i first got my xbox one. i spent a lot of money on it and want to get it back, but when i try to sign in it says,... Discussion in 'XBoX Accessibility' started by I do Not knowHuh, Dec 3, 2023.

  1. recovering an account


    i had an account that i created when i first got my xbox one. i spent a lot of money on it and want to get it back, but when i try to sign in it says, “there’s a problem with your account. fix it at account.live.com, then come back to sign in.” i have tried to fix it many times but every time it comes up with the same error message that “i have not put in enough details” when i have answered every question. i dont think my account is banned, as i just forgot the password around 2018 and deleted the account off my xbox. the username is FierceZacktd.

    :)
     
    I do Not knowHuh, Dec 3, 2023
    #1
  2. ODST x PyRo Win User

    ACCOUNT RECOVERING

    Hey Forum, Ive been asked many times to repeat my question so here it is: Is there any possible way to recover my account off Xbox.Com and then transfer it to my xbox because i have moved houses and im not able to connect to XBL at the moment P.S. i have
    just reposted incase of any errors
  3. Dethkook Win User

    Recovering Account

    The account information is 100% your responsibility. When you pay for a service, you want to make sure you have all your info, right? Xbox Live support cannot help because this is a Microsoft Account issue - it's not Xbox Live's fault you forgot your email.
    Best I can say I to try the password reset at
    https://account.live.com
    with any emails you can think of - eventually, you'll find the right one.
  4. HassanB Win User

    Recovering Account

    Hi,

    It's best for a situation like this if you reach out to the Microsoft Account Team to see if they can assist with correcting the spelling error on your e-mail. Unfortunately, this wouldn't be something that a forum support agent would be able to do for you.

    You should be able to reach them here.
  5. Sudden Betrayal Win User

    Recovering account

    Your best bet is to contact Xbox support, either via the phone number or the support chat/email options. Without the old email or password, it can be difficult, so you'll probably need other identifying information like the name on the account, birthdate,
    anything else you may have entered there. The US phone number is 1-800-4MY-XBOX.
  6. MinorMindTricks Win User

    Account recover

    That's not the problem already went through security everything should be fine I'm signed I'm on this right now bit I just can't recover this account on my xbox
Thema:

recovering an account

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