Recover microsoft acct password !! REALLY NEED HELP !!

My infojohnson · Dec 5, 2021

I HAVE BEEN TRYING FOR DAYS!!!

I set up my Microsoft acct when I was young. Never had the need to add gaming devices or access my documents until recently now 5 years later. I have no idea what my young mind would have used for a password.

The email a re-set link could be sent to has been deactivated as I graduated High School and it was a school district assigned email that I attached to the account. Also at account set up I had a pre-paid phone that I also no longer have access to. I've tried the online form several times to verify who I am and it keeps saying I don't have enough information though I am even providing credit card info that Microsoft has no problem billing monthly for a subscription!!! Spent yet another 3 hours today trying to find a way to contact Microsoft via phone or chat agent to no avail. I just keep being re-routed to the form to fill out that isn't working! I NEED INTO MY ACCOUNT !!! It is impossible to contact a real person at Microsoft apparently. Someone please help!

:)

My infojohnson

I've tried the form 4 times and it says I don't have enough information though I have ALL the information except the password to my gmail attached to the account. The gmail is the main email I can't remember the password to. The student email it wants to send info to in order to recover the account is deactivated because I graduated. Any other ideas? Any way to reach a live person at Microsoft to help me?

Jesse E'

I'm sorry, Microsoft do not assist with account recovery and they don't give out account details either.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'm afraid only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

Microsoft do not provide account information on request for anyone due to privacy concerns. I'm sorry about this

Devon_Powell

the pin it needs is your pcs password not the acct password if your using the acct password as the pin

NaZoooom

Hi ChrisSorenson,

You will need to either reset or recover your account via the Reset or recover your Microsoft account password support
page.

Hope this helps and good luck.

Recover microsoft acct password !! REALLY NEED HELP !!