Recording system on Win 10 recorded audio and video are out of sync

David__F · Dec 26, 2021

Like the title, the video I recorded using the xbox game bar is audio and video are out of sync. Which the audio is slightly faster than the video, and there are other noises that in the video (not from outside environment). And some sound even duplicate themselves for some reason. Can anyone help me with that?

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello David, have you checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

How To Update To Windows 10 21H2, November 2021 Update

https://bt4p.com/how-to-update-to-windows-10-21...

NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

Also make sure all Xbox Apps are up to date in the store.

Not updating Apps in the Microsoft store may cause the Game Bar to not work properly.

David__F

Ok, I'll try. Thanks for help.

Georges C.

Thanks David, have a nice week.

RepentantDrop22-62F2

ya and at first it was only one of the games and now it is with alot of them. I just noticed that it was off by almost 30 secs tonight on one video!

Fire Frenzy

Hello there,

I have the same issue. I noticed that sometime in the last few weeks, something happened that made the audio fall out of sync with the video. Originally the problem was a delayed audio not matching the video. I proceeded to call xbox support, who went through
some steps, removing persistent storage a couple of times, then removing my saved games. I was then asked to turn off my xbox by the power button, followed by unplugging it from the wall. This resulted in losing all sound completely...video with NO audio.
So, I was then advised to restore my xbox to its factory settings.

Although not overly happy with the idea of re-installing every game I had on my xbox and then all of the DLC, and syncing the save files, I really wanted this fixed and so proceeded to restore to factory settings. After waiting some time for a game to install
I jumped in and recorded a clip eager to see a result. Plus side is that I do actually have audio, but now the audio plays ahead of the video.

So be advised that although these methods have an effect, I haven't fixed mine yet!

Recording system on Win 10 recorded audio and video are out of sync