reclamo[Translation-claim]

Hi Gersontello,

Thanks for reaching out to the forums. We see you have an issue with a charge. Have you maybe purchased a subscription on another account? You can request a call from support for more assistance.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Inoltrare un reclamo in Xbox LIVE

support.xbox.com/.../terms-of-use-conduct

Me paso exactamente lo mismo, y me comunique con el soporte de microsoft y me dijeron que era un problema de mi banco. Luego de eso hice el reclamo a mi banco y ellos me contestaron que el dinero llego a microsoft, en pocas palabras ninguno se hace cargo
del error. Solo espero que me den el game pass o que minimamente me devuelvan el dinero.

[Edit - Translation] - The same thing happened to me, and I contacted microsoft support and they told me it was a problem with my bank. After that I made the claim to my bank and they replied that the money came to microsoft, in a nutshell none takes
responsibility for the error. I just hope that they give me the game pass or that they minimally return my money.

Hello Jean,

Thanks for reaching out to the forums. We understand you have a rewards question. If you do not receive the points, you can fill out a

rewards request form. This is the only way to get with rewards support.

Thanks,

Brad

O que eu reclamo de ter vindo no gold são aqueles jogos lixos que só fizeram perder o mês como:

A world of keflings

Defense Grid

Shoot many robots

Iron Brigade

Insanely Twisted.