reclamation de point

LuigiDjukiic · Jun 22, 2017

I want to recover my point because it has been 2 years and it starts to do enough so done the necessary or give me a code to prepay thank you for your reply procaine bye

:)

YonderAmoeba523 · Jun 22, 2017

reclamacion

Number of order of reclamation does not exist but I have sent controller (inspector) for state about number of reclamation 1418955093

Xx Scamppii xX · Jun 22, 2017

Reclamation

Hello. I play has gears of wars 4. My profile is in main account on my Xbox one. I thus bought season pass on my profile the problem it is that my husband who plays on the same console had no packs of operations, boost of troop, boost of battle, pack of
elite. The maps of the game(set,play) is shared well but not packs. While all which is on my account should be shared with the other profiles. The customer service Xbox me sending here to find the solution to this problem. What do I have to make?

XBLRewards8 · Jun 22, 2017

Hello LuigiDjukiic,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input, so adjusting your information will likely not solve this issue. We apologize for the inconvenience.

XBLRewards8

Hello LuigiDjukiic,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input, so adjusting your information will likely not solve this issue. We apologize for the inconvenience.

AzureElephant40

Buenas noche, reclame el código de Alan Wake por la compra de Quantum Break por chat. Verificaron que los datos son correctos y enviaron a este foro.

Mister Maka

Afternoon RIP DarK0Zz 34.

For information on your suspension you'll want to head on over to
Enforcement.xbox.com. We're unable to provide any information on Enforcement actions here on the forums and all communication from the Enforcement team is going to be through that page. If you have any other Xbox support questions, please let us know in
a new thread.

Loraine Mon

Hi,

To better assist you with your concern, we suggest that you post it in English so we can properly isolate the issue and provide you an appropriate solution.

Regards.

Loraine Mon

Maybe but I connected my account on the console of my brother who had him(her) access to the pack and to the map. And that my husband had no access on my own console there. (Knowing that I bought season pass on my console).

Hi,

There are various reasons why you are experiencing this issue. It is possible that the account who purchased the packs is not set as Home account on the Xbox.

To properly isolate your concern, please provide us the following information:

How many Xbox consoles are you using?
On which console did you set your account as Home account?

You can share purchased games and Xbox Live Gold with other users only on your home Xbox. There are some game contents and map packs that are only allowed to be used by the profile who purchased it.

reclamation de point