Recently i have not been able to navigate to "usrmgr0", and have been met with usrmgr8.

Hey there, Tropical247

Welcome to the Microsoft Community.

You will need to wait for them to reply to your case review. I don't know how long this will take as we have no insight into Xbox Enforcement actions. As it is Christmas holidays, it may take longer for them to review your case appeal. In addition, the Enforcement team don't look at these forums, so they won't see this message.

Sorry I can't bring better news,

Nathan

Hey thanks with the reply Nathan thats fine better then not having your 360 account but there is still one issue i dont have my XBL gold anymore so i cant use other accounts since the one thats perm band had my games/suppressions. skills2442

Well I just managed to, I guess I had to add the card separately instead of trying to add it while purchasing points.

Hey there Casca! I understand you're having some trouble purchasing points. First, can you make sure that all your account information is correct on
https://commerce.microsoft.com (name, address, region, etc.). Also, can you make sure that your payment method's information is the same as your account?

Finally, can you try adding a different payment method to your account and see if you can purchase then. If you experience trouble purchasing with multiple payment methods, I would suggest you
contact us directly via chat or phone for further assistance. Let us know how that goes, thanks!

So when you tried adding the card during the checkout process, it didn't work, but if you add the card by itself, it worked? What was the full error message/code you got when trying to add the card during checkout?