Receiving error code: 0x80070002 when downloading, updating, moving games in XBOX app

I am also getting the same error code (0x80070002) when trying to download ANY game on the Xbox app.

Hello SumedhZope,

Thank you for posting in the Microsoft Community.

I can see that you are experiencing this issue with the error code 0x80070002. This error code usually indicates that there is a problem with the file system or the storage device where the games are located. There are some possible solutions that you can try to fix this issue:



- Check if you have enough free space on your storage device. You can do this by going to Settings > System > Storage on your Xbox console or by opening File Explorer on your PC. If you don't have enough free space, you may need to delete some games or files that you don't need or use an external hard drive.

- Run a scan and repair on your storage device. You can do this by going to Settings > System > Storage > Manage storage devices on your Xbox console or by right-clicking on your storage device in File Explorer and selecting Properties > Tools > Error checking on your PC. This will check for any errors or corruption on your storage device and try to fix them automatically.

- Reset the Xbox app. You can do this by going to Settings > Apps > Apps & features > Xbox > Advanced options > Reset on your PC. This will delete the app's data and cache and restore it to its default settings. You may need to sign in again and re-download some games after doing this.

- Please see: Troubleshoot issues with the Xbox app for Windows | Xbox Support



I hope this helps you resolve your issue. Please let me know if you have any other questions or concerns.

Have a great day!

Hi,
The problem is resolved, it seems the reset XBOX did the trick

Hello SumedhZope,

Good to know that it got resolved.

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Jumping in to say I also have the same issue as OP, cannot install any new games from Xbox app or Windows Store. I also receive Error Code 0x80070002 when trying to install a game. This is clearly an issue with the Xbox app, probably a new update as this just started happening within the past week for me.

Please release a fix/update because the Xbox/Store app is clearly non-functional right now!!!!