Receiving Achievement Notifications On Phone While Not Playing Any Games

ViridianSummers · Oct 7, 2018

I keep getting notifications on my phone and laptop while I'm not playing xbox or even when my xbox is off. I think maybe someone might be using my account to play Halo MCC but I'm not 100% sure because my account isn't signed in on any other xbox to my
knowledge. Do you think someone might have my account or is there a glitch with achievement notifications?

:)

Danny Avery · Oct 7, 2018

Achievement notifications not displaying

Hi, ever since having login trouble a few days ago I've stopped receiving on-screen notifications when I unlock achievements. The achievements unlock just fine, but I'm not getting the 'bleep bloop' notification. This has happened in both Layers of Fear
and Game of Thrones. Notifications are set to 'on' and I receive other notifications (e.g. a game has installed). I've done a hard reset; unplugged the console for a while; even done a factory reset, and they're still not displaying. Any ideas?

Thanks

justin8293 · Oct 7, 2018

Not receiving notifications

anyways I logged on and a couple of my friends wanted to play a game. And while they said they sent the invite but did not receive it. But everyone else did I had to join manually off their profile. I'm also not receiving messages when the other person sends
them to me and it's not popping the notification when someone gets online. My notifications are on, I tried turning them off and back on and still nothing is working. The achievement notification still works.

Console is updated to newest software.

Any advice would be great.

FreeAndSay · Oct 7, 2018

Hi there,

Sometimes Xbox achievements notification appears later.

If you think your account has been hacked visit: Compromised Microsoft Account Help | Hacked Microsoft Account Help

XBF Ezra G · Nov 5, 2018

Hey Viridian!

Thanks for posting, how often are these notifications coming in? If there are any concerns on the possibility of another user logging into the account please check the
Microsoft Account website and follow these steps:

Sign in to your
Microsoft Account

Select security

Select Review Activity

This page will display all active and past login and activity on the account. If there is unusual activity please change your

Microsoft Account Password.

If the issue persists do attempt to un-install and re-install the mobile Xbox application.

I hope this information helps, thanks again!

XBF Ezra G

Hey Viridian!

Thanks for posting, how often are these notifications coming in? If there are any concerns on the possibility of another user logging into the account please check the
Microsoft Account website and follow these steps:

Sign in to your
Microsoft Account
Select security
Select Review Activity

This page will display all active and past login and activity on the account. If there is unusual activity please change your

Microsoft Account Password.

If the issue persists do attempt to un-install and re-install the mobile Xbox application.

I hope this information helps, thanks again!

FreeAndSay

Hi there,

Sometimes Xbox achievements notification appears later.

If you think your account has been hacked visit: https://support.xbox.com/en-US/my-account/security/compromised-account-solution

DeadJerichoUK

same for me.

just got an achievement and reward notification while playing unpacking via gamepass ultimate on my pc

never received any notifications for that game before today despite earning achievements.

havent changed a single thing on my pc.

did notice that gamebar updated overnight.

seems its a very buggy piece of software. definitely needs some work

JohnMcL7

If it helps to figure out what causes it, I get these notifications every day and i only have the achievement notifications ticked in the notifications settings

Are you playing Xbox services games? I was playing Steam games over Christmas and didn't get a single one of these notifications but within minutes of starting Forza Horizon 5 I received one of these irritating notifications and a couple more across the evening while playing the same game.

Spazpol

do you receive no notifications on any account signed in, or just your primary account? Is this also not receiving just achievement notifications or all types?

Receiving Achievement Notifications On Phone While Not Playing Any Games