Received replacement console for xbox one but when we try to insert disc on the screen it does ...

Discus and support Received replacement console for xbox one but when we try to insert disc on the screen it does ... in XBoX on Consoles to solve the problem; My replacement console does not work. When we click on insert disc on the tv monitor, it does nothing to play or even know it is there. Help... Discussion in 'XBoX on Consoles' started by CaseWord57555, Dec 31, 2013.

  1. Received replacement console for xbox one but when we try to insert disc on the screen it does ...


    My replacement console does not work. When we click on insert disc on the tv monitor, it does nothing to play or even know it is there. Help

    :)
     
    CaseWord57555, Dec 31, 2013
    #1
  2. Brand new Xbox out of the box and the thing will not download updates

    We was able to do the update but now when I insert the disc it doesn't recognize it. Still can't play.
     
    brokeboysracing, Dec 31, 2013
    #2
  3. Derringer30
    Derringer30 Guest
    XBOX One Blu-ray drive issue

    I have this same issue. If you insert the disc when the console gets turned on, you get an unrecognized disc error. When you eject and reinsert the disc when the console is at the home screen, it loads properly. Same with blu-ray movies. You have to
    fire up the blu ray player app for the drive to recognize the disc, although this will occasionally work from the home screen as wel
     
    Derringer30, Dec 31, 2013
    #3
  4. jmcode
    jmcode Guest

    Received replacement console for xbox one but when we try to insert disc on the screen it does ...

    Just to confirm, will the Xbox physically accept a disc when you put it in the slot? Assuming so, it just isn't showing up on screen and allowing you to play, watch, etc. the disc? Have you tried multiple discs of different types--DVD movie, BluRay movie,
    Xbox One game?
     
    jmcode, Dec 31, 2013
    #4
  5. jmcode Win User

    Received replacement console for xbox one but when we try to insert disc on the screen it does not recognize it

    Just to confirm, will the Xbox physically accept a disc when you put it in the slot? Assuming so, it just isn't showing up on screen and allowing you to play, watch, etc. the disc? Have you tried multiple discs of different types--DVD movie, BluRay movie,
    Xbox One game?
  6. Kryptoxide Win User

    Disc Drive Does Not Accept Discs

    the disc drive in the replacement xbox one console i received from microsoft makes a whirring noise when inserting a disc... only while it is accepting the disc. sounds like it might be the motor that pulls the disc inside the drive. anyone having any issues
    with this?
  7. ArminatorX Win User

    xbox is not reading fifa's disc

    Can you try a different disc?

    Maybe a movie DVD and a BluRay movie as well?

    If other discs work, but not the FIFA disc, you should contact Electronic Arts support for a replacement disc (they replace defective discs for free, but take a small shipping and handling fee).

    If other discs don't work as well, try to hard reset the Xbox One console by holding the power button on the console for at least 10 seconds.

    When the console restarts, make sure the console shows you a green startup screen.

    After the console has finished starting up, try to insert the discs again. If the discs still don't appear, return the console to the store and have them exchange it, or request a warranty repair through
    https://devicesupport.microsoft.com
  8. GMS1stLDYCannon Win User

    Backwards Compatibility

    Hello yes both of those games are backwards compatible. When you insert the disc does the console read the disc? Does any other disc work in the xbox one console?
  9. XBF Crystal P Win User

    My xbox wont load the disk when it is fine

    Hi there Khary,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox One S not reading discs. I recommend to try the following article: How
    to troubleshoot problems playing a disc on your Xbox One
    .

    Try the following solutions on the article if none of your discs will play, or if you insert a disc and your console doesn't recognize it. If your Xbox Home screen tells you to insert a disc when a disc is already inserted, that means it doesn't recognize
    your disc. In these scenarios, there are two possible issues:

    • The settings for instant-on power mode can render a small number of consoles unable to read discs.
    • The console's disc drive needs servicing.

    Give this a try and let us know the results.
Thema:

Received replacement console for xbox one but when we try to insert disc on the screen it does ...

Loading...
  1. Received replacement console for xbox one but when we try to insert disc on the screen it does ... - Similar Threads - Received replacement console

  2. I haven't received the shipping label to return an item in warranty

    in XBoX on Consoles
    I haven't received the shipping label to return an item in warranty: I have completed an order to return a faulty controller and have been waiting 3 days to get the email with the return label to send it back to you,. It is not in my spam/junk folder it is not on...
  3. What is www.xboxchecker.com I've received a random message about Xbox checker on my Xbox...

    in XboX Insiders
    What is www.xboxchecker.com I've received a random message about Xbox checker on my Xbox...: What is www.xboxchecker.com I've received a random message about Xbox checker on my Xbox Series X console messages? Is it safe to go this website and why did I receive this? submitted by...
  4. Can I please get unbanned? I was harassed for nothing then received a band. I want to get...

    in XBoX on Windows
    Can I please get unbanned? I was harassed for nothing then received a band. I want to get...: I will spawn count on GTA5 and harassed thing received a band. I want to get the band took off my account, please b98640e6-dad2-499d-9a2d-cf13b1b135cb
  5. I stopped receiving Notifications on my xbox series S

    in XBoX on Consoles
    I stopped receiving Notifications on my xbox series S: Out of the blue I stopped receiving Notifications on my xbox, I though it was something in my settings but I have everything on, the only thing I don't get is when people get on notifications and...
  6. Flintlock ebon code redeemed but never received.

    in XBoX on Windows
    Flintlock ebon code redeemed but never received.: I redeemed a code for the flintlock ebon pack and never received it… I tried it again and then it said already redeemed. i redeemed the code on june 9th and it said i have until the 29th of june...
  7. I am receiving an error code 0x80070057 at launch of the Xbox app

    in XBoX on Windows
    I am receiving an error code 0x80070057 at launch of the Xbox app: The problem that I have is with the Xbox App. I am receiving an error code 0x80070057 at launch of the app. I have spent days trying every fix It. Trouble shooting includes reinstalling and...
  8. How do I get a refund/replacement on a customized controller that I never received?

    in XBoX on Windows
    How do I get a refund/replacement on a customized controller that I never received?: I purchased a personalized Elite Wireless Controller Series 2- Complete Bundle on March 15th 2024. I received an email stating it was shipped on March 22nd, then another email stating it was...
  9. When sending in my custom Elite Controller Series 2 for replacement, will I receive an...

    in XBoX on Consoles
    When sending in my custom Elite Controller Series 2 for replacement, will I receive an...: A little less than a year ago I purchased a custom Elite Controller Series 2 from Xbox Design Lab, complete with a custom engraving. When I contacted Xbox Support, the person on the phone ensured...
  10. Raising a Complaint on the Replacement Controller I have received.

    in XBoX on Windows
    Raising a Complaint on the Replacement Controller I have received.: Hello, I really require a Human and not a virtual assistant to look into this matter. I bought a Xbox Series x/s controller in October and unfortunately last week it become faulty, the A button...