Receive error 0x80070424 when attempting to install software on XBOX App Windows 10 Pro 64 bit

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Reading your problem, I saw that you tried some solutions, but they didn't solve the problem. I recommend that you try the solutions below, please.

Solution 1:

Open Powershell in administrator mode, copy and paste the following instruction line.

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

*After that try installing the game again.

Solution 2:

Click the windows icon in the taskbar > Settings > apps > Gaming services > advanced > repair & reset

*Thank you in advance for contacting us, and I'm sorry you're having this experience.

If you encounter a 16-bit application error message for games or apps that are actually designed for 64-bit systems, it could indicate a different underlying issue.

The above comments come from the fact that if you do a general internet search of such an error, you'll get articles and forum posts of users encountering this problem while actually attempting run old 16 bit games and software on modern 64 bit versions of Windows 10 or 11, not while running 64 bit apps on a modern 64 bit Windows 10/11 PC.

DOSBox is a PC emulator, but, it has no relation to this issue at all.

Have you run the system file checker utility in Windows? Open the Command Prompt as an administrator and enter the command sfc /scannow to scan and repair system files.

Can you provide some more information on your system specs please?

I suspect either some key system files are damaged/corrupt/out of date. Or, some background third party app is interfering with the Xbox app, such as an anti-virus or other security program. Unlike games from Steam, GoG or EA, to name a few, Xbox game installs are locked and encrypted. Something in Windows or running in the background may be making Windows think these games are 16 bit applications.

Bear in mind that there a myriad of PC hardware configurations with many different software and hardware setups. Without perhaps doing such a drastic step of completely formatting your PC and installing a fresh version Windows, it may not be possible to fix on its own.

Reinstalling the Operating system (and I mean booting from a bootable USB drive with a new fresh install of Windows 10 or 11) is what I am referring to here, not attempting to reset Windows from within the OS.

... Also in the system requirements for the games islt says attention. You are on a (X86) system you need a (X64) system, well im im confused because im running a 32 bit system with a 32 bit version of windows 10 pro (fully up to date).

As you say you are running a 32 bit version of Windows 10 (i.e. a X86 version), you can't run apps and games that require a 64 bit system (X64).

You would have to completely re-install Windows 10 to upgrade to a 64 bit version (if your PC hardware supports a 64 bit OS).

Hello Yks,

Thank you for reaching out to the Xbox forums! If possible, I would like to receive additional details regarding the error you're receiving. Are you unable to download game specific software and is this off of the Microsoft Store app? Or by chance, are you attempting to download content off of the Xbox app? When the client fails to download, are you receiving an error code?

In the meantime, I've attached an article below with various game installation troubleshooting methods on Windows 10.

Game Installation Troubleshooting - Windows 10

-Tali

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Oh, and Windows 10 Pro 64-bit with all the latest updates