Receive an error when I try to replace my controller

Discus and support Receive an error when I try to replace my controller in XBoX on Consoles to solve the problem; I just bought a new controller from the Microsoft website 2 weeks ago, already it is having problems with the left stick having stick drift and the... Discussion in 'XBoX on Consoles' started by ShniffSnow, Feb 15, 2022.

  1. ShniffSnow
    ShniffSnow Guest

    Receive an error when I try to replace my controller


    I just bought a new controller from the Microsoft website 2 weeks ago, already it is having problems with the left stick having stick drift and the right trigger not responding to being pressed. However, when I go through the process of replacing the controller I type in the code on the controller, explain the problem that im having and then when I get to typing in my address I get a error message saying the server disconnected and I must refresh the page but that just resets me back to the first page? I had a similar issue when trying to buy a design labs controller, i would get to check out and then receive a error message. Anyone have any ideas on how to get around this issue?

    :)
     
    ShniffSnow, Feb 15, 2022
    #1
  2. Georges C. Win User

    Receive an error when I try to replace my controller

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello ShniffSnow, you have already tried filling out the form by another browser, if you have already tried and appear the same error, the ideal would be to contact support via chat so that they can make the warranty request for you.

    https://support.xbox.com/en-us/contact-us
  3. ShniffSnow Win User

    Receive an error when I try to replace my controller

    Okay thank you I’ll try it out
  4. Lucas Lauer Win User

    Controller stick drift

  5. OneManTagTeam Win User

    Warranty repair website borken

    Having the same issue for over a week now trying to get my controller repaired/replaced and when I try to get a call back, I get the something went wrong error when trying to add my phone number.

    So frustrating trying to get help from anyone!!
  6. K Roberts EFC Win User

    My Xbox Controllers Will Not Re-Connect To Console Without Using Play & Charge Kit

    Yes, I Think I Have The Same Problem Mine Were Fine Untill Xbox Sent Me A Replacement Controller 3 Days Ago Now This Has Started Happening With Both My Controllers, Really Annoying.

    And When I Try And Update My Controller That Does Not Work Either, Says There Was An Error Or Sumthing :/
Thema:

Receive an error when I try to replace my controller

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