Rebate on games purchased not added

I purchased several games on Xbox One which increased my vip star % but it did not give me any rebate even though my rank is 1 star and i am gold member so it should rebate me 2% like it used to do on previous purchases but it's not showing up as pending
rewards. I believe it's more than 96 hours since i purchased some games but nothing is shown in pending. Any idea what's happening?

:)

 

Not seeing VIP reward points added.

I have been spending money on the Xbox store, e.g purchased Forza Horizon 3, and a few other titles over the month. Nothing has been added on my account for October, only September. My VIP rank is increasing but not rebate is being added to account, is anyone
able to assist?

Also is there a way to add purchase from a physical MS Store to rewards program?

 

Reward points not been deposited

If those are your VIP rebates, they were actually added as pending on October 17. Rebates are just added with the last date of the month they are for. They should be deposited by the end of the month.

 

Hello Footy Obsession,



From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see payback for that month. Since we calculate MyVIP as a monthly total of your spending, we wait a few days after the end of the month to make sure we capture purchases all the way up
to the last day of that month. We then require some additional time to process and dole out everyone's deposits. You should get your payback as pending Credits by the 15th!