Realm expired money still coming out

Hello!

I'm a Independent Advisor. I will be glad to help you.

If you experience in-game problems with the Realms you should report them to Minecraft support through this link

https://help.minecraft.net/hc/en-us/request/new...

If you prefer, you can request a refund through this link:

https://support.xbox.com/forms/request-a-refund

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best regards.

So I've found out how to fix the issue, it's really simple. God knows how both MS and Mojang don't know how to fix it.

So it turns out you can't renew an expired realm subscription, but you CAN replace the new world in a new realm with your old world from your expired realm:

1. On your expired realm, click "edit", then go to "game" and there is an option to download your world, so download it.

2. Buy a new 10 person realms plus subscription and create a new world within that realm. It doesn't matter what the name is or anything (looks like you've already done this part).

3. On your new realm, click "edit", then go to "game" and there is an option to REPLACE your world in the new realm.

4. Replace the newly made world in the new realm with the world from your expired realm that you downloaded.

5. Invite all of your previous members to the new realm and play. Your old world should be exactly as it was, with every member's inventory intact.

I have confirmed the purchase, it is my realm that I have renewed, then days later it expires. I was playing on it perfectly fine. It says that is was renewed August 27th, and my next payment is on the 28th of September, but it is still expired.

Hi! My name is Ben and hope you are doing well.

With regards to your issue, do you see the realm active in the game or if it is showing 2 realms?

Because based on the Minecraft FAQ page: Whether you are trying to dust off an old Realm or just forgot to extend your time, you may want to renew an expired Realm. Currently it is not possible to add time to an expired Realm. However, the world within the expired Realm is not lost! After you purchase a new subscription and create a new Realm it is possible to move any backups made of the world within the expired Realm to the new Realm.

But there is a way to backup your previous world to the new realm you purchased, here is the link as well for reference how to back it up https://help.minecraft.net/hc/en-us/articles/44...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope the information helps. But let us know further details and we will try our best to assist.

Kind regards,

Ben

Hello Rylen,

Let me help you with your concern today. Please note that this is a public forum and I'm a mere user like you, I apologize for a delay in response.

Sorry to hear your Realm is still showing as expired. Can you please try to go in here and check if your Realm is listed as active under your subscriptions? https://account.microsoft.com/services

When you go to Minecraft > Settings > Subscriptions > My subscriptions. The only Realm listed in here is the expired Realm that you renewed? Or is there a new Realm? Because sometimes when you renew a Realm server, instead of it renewing that Realm, it creates a new one so I want to check if that is what happened in your case.

I will be awaiting your response.

Regards,

Belle