real support

Discus and support real support in XBoX Accessibility to solve the problem; does anyone actually work for xbox been trying to talk to a real person for 2 days and the virtual agent just gives me more links to the virtual agent... Discussion in 'XBoX Accessibility' started by ToxicCoco beans, Dec 15, 2018.

  1. ToxicCoco beans
    ToxicCoco beans Guest

    real support


    does anyone actually work for xbox been trying to talk to a real person for 2 days and the virtual agent just gives me more links to the virtual agent did they just stop responding to their customers entirely or what. like wow

    :)
     
    ToxicCoco beans, Dec 15, 2018
    #1
  2. WUIJIBOBO Win User

    real support

    May be worth letting OP know what prompts you used when you were able to get through so they can try to replicate that.
  3. RandyAU93 Win User

    real support

    When you are prompted for the virtual agent by
    the Support site    , decline it. After answering a few more questions, you should get options to get a free callback from Microsoft or the ability to chat in real-time with a live Microsoft employee. If you find yourself in a loop, try a different heading
    (for example, if "Billing" has you stuck, try "Xbox One" instead).
  4. El Mago tv Win User

    real support

    Hey there

    U should call xbox live costuner service they will help u out
  5. BowenB23 Win User

    real support

    What is the specific issue. I had to call in the other day and was able to get someone within minutes... might be picking the wrong prompts.
  6. LegoNinja187 Win User

    real support

    When the virtual agent shows up, click where it says 'no thanks' to avoid using the virtual agent, then just continue following the prompts.
Thema:

real support

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