"Ready to Install" issue

Freshj15 · Feb 23, 2016

Hi team

Yesterday I purchased CounterStrike GO for my Xbox One and it says that the download will go directly to the "Ready to Install" section of the Games and Apps. I went on my Xbox and I can't find the download at all. I also have other games that are ready
to install but they do not show either. How do I find this section?

:)

BobMcFly247 · Feb 23, 2016

delete "ready to install" notifications?

There is no way yet to have them not showing there anymore, except beta games which should be removed by the system automatically after they are not available anymore.

You may carry your request over to
http://xbox.uservoice.com as feedback and suggestions on future improvements are collected there.

Xuxiis · Feb 23, 2016

delete "ready to install" notifications?

Xbox One: After uninstalling games, how do you delete “ready to install” game notifications of the uninstalled games listed under “Games” menu? I uninstalled the games, won’t play them and don’t want them. How do you make the notice go away?

Misses Quinzel · Feb 24, 2016

Hey, Freshj15! We had seen a few issues of these yesterday. If you hold your power button on your console for 10 seconds and then check your ready to install list again, do your games show up in your My Games & Apps after that? Let us know!

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

mysticwolf83

I checked yesterday and more content was starting to appear so it appears to be working much better. Also following this link:
account.xbox.com/.../MyGames shows exactly what content I own, which makes it easier to determine what exactly is missing from my installs. Everything seems to have sorted itself out with
this particular issue, except the "Beta Tank" DLC for World of Tanks which I believe was delisted. Following the link from the My Games section on Xbox.com leads to this page:

store.xbox.com/.../22fce457-1675-4cc3-9355-380d51544afa which is a "Page Not found" section, suggesting that it has been taken down which would make sense since it was a promotional bundle; however, it also makes it impossible to re-download the DLC for
the game that came with the bundle. Besides this, I'm also getting some DLC for Forza Horizon 2 Presents Fast & Furious that downloads but doesn't install under the actual game, here is one of them: https://store.xbox.com/en-US/Xbox-O...nus-Pack/e13ff0d1-2a8d-4424-a33b-ebb933b7fff2 (also
a "Page Not found" DLC).

mysticwolf83

There's no issue with the Ready to Install section in the My games and apps section, the issue pertains to viewing that section under the actual games themselves by highlighting the game and pressing the Menu button. In some instances the option to view
more DLC in the Store doesn't appear and sometimes it does. The Ready to Install section for the game's DLC seems to miss some purchased content. Sometimes if I let the screen sit there for a few minutes it reappears or disappears. I normally haven't experienced
this issue until this week. I'll have to check again today to see if it sorted itself out but this was the issue I was experiencing over the past few days.

XBF Esteban R

Hey there lakshayantil!

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you.

maxen

The Porsche Bonus Pack is for Forza Horizon 2 (main game) - it showing up under Fast & Furious is an error and I'm not sure why it does it but I had the same thing happen to me. Other DLC packs for the main game also get double listed under Fast & Furious.

As for everything else, it sounds like it's all right now? Are there any lingering issues with which you need help?

"Ready to Install" issue