RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...

LUJX · Apr 30, 2016

No, not in USA now. Making a international call is impossible.

ngocphi · Apr 30, 2016

That is why you don't order stuff not of your region

If there is an ms store in your region you must contact that store in your region

Not all xbox live regions are ms store supported

ngocphi · Apr 30, 2016

Ms store and xbox stores are completely different

Ms store can sell digital downloads and physical disks and hardware

Xbox store is only digital downloads

Completely different departments

Mister Beep · Nov 3, 2018

Hey LUJX,

As mentioned in my verified post, please use that page I linked to receive further assistance. Unfortunately we're unable to assist with Microsoft Store transactions. Thanks for posting!

Mister Beep

Hey LUJX,

As mentioned in my verified post, please use that page I linked to receive further assistance. Unfortunately we're unable to assist with Microsoft Store transactions. Thanks for posting!

LUJX

Yes,I have tried. They guided me here, and you have the right to work this out.

Smwutches

There should be an option to chat on their site too, but if not, you will have to call their support.

LUJX

Only way is to make a call for help. Is that you wanna say?

ngocphi

That is why you don't order stuff not of your region

If there is an ms store in your region you must contact that store in your region

Not all xbox live regions are ms store supported

RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...