Randomly happened

Discus and support Randomly happened in XBoX Games and Apps to solve the problem; [img] I was playing fine around midnight not sure why this is happening or how to fix it. Playing on my iPad Pro with the cloud version saved to... Discussion in 'XBoX Games and Apps' started by Nikki Moscinski, Oct 30, 2023.

  1. Nikki Moscinski
    Nikki Moscinski Guest

    Randomly happened



    Randomly happened [​IMG]
    I was playing fine around midnight not sure why this is happening or how to fix it.

    Playing on my iPad Pro with the cloud version saved to desktop.

    :)
     
    Nikki Moscinski, Oct 30, 2023
    #1
  2. Sodangidni Win User

    Randomly happened

    Thanks for taking the time to answer my questions.

    Nikki, as your account itself don't have restrictions and you are alone in your family group (https://account.microsoft.com/family/home), I can recommend reporting the problem to Microsoft in case something similar occurs to you unexpectedly again.

    You can report a problem with the Xbox Cloud Gaming feature by tapping on your profile > tap on "Give feedback".

    Additionally, you may find helpful removing and re-adding the cloud gaming bookmark on your iPad, and cleaning your browsing history and cookies for Safari via iPad Settings > Safari.
  3. Nikki Moscinski Win User

    Randomly happened

    Adult account. I only use it alone. I have no children. I only have access to it. I was playing last night no problems then this morning this happened.
  4. Sodangidni Win User

    Randomly happened

    You're welcome Nikki!
    Thanks to you for your attention.
  5. Nikki Moscinski Win User

    Randomly happened

    I will try these things thanks for your assistance!
  6. Sodangidni Win User

    Randomly happened

    Hello, Nikki M. I’m Arturo, and I’ll be glad to provide assistance with your concern today.

    Would I know if your account is a child account, or if there is someone else in your family group?

    https://account.microsoft.com/family/home

    In addition to that, I want to ask if you still have the problem, or you didn’t experience it again?

    Thanks for your time.

    Regards,

    Arturo.
Thema:

Randomly happened

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