Random Restart

Okay, I'm going to need a bit more detail. What are you doing while the Xbox restarts? What kind of Xbox do you have and how old is it? What is your setup as far as cables go, for instance are you using HDMI or AV? Is it for a particular game or just randomly
happens at unknown times?

Hi there THEUKNOWN08! Sorry to hear about your restarting issues your having! Could you try and unplug EVERYTHING from the console including USB devices, power and A/V cables etc as if it just came out of the box then hold down/keep your finger on the
power button for about 5 seconds, leave everything unplugged for about 30 seconds, plug everything back in, then see if that resolves your issue? Thanks!

Hi there Resident Evil -

Let's have you follow the troubleshooting steps for Xbox One unexpectedly turning off if you haven't already.

Please let us know how that goes so we can best help you out!

Emporer,

I've had it happen a few times to me during certain games. Normally a do a power cycle by holding the console power button (while it is on) for 8 seconds until it turns off, then wait 30 seconds, then turn it back on. Power cycling will clear the cache and
reset the network card. Don't think I've had it happen to me in a few weeks.

Hello friend, I am apart of the xbox ambassador program, it's my first day, I'm here to help you out with your problem. Try power cycling your console. Go to the settings and set your power to power saving mode. then turn off your console. Unplug and wait
approximately 2 minutes. Plug back in and turn on your console. This should help with your problem. If you have any more questions please direct yourself to the support page. I hope I helped you with your problem.