Random Money on my Xbox Account?

xArcticBluex · Sep 12, 2018

So I just turned on my Xbox 360 today (note that I have a Xbox One as well, also my account is on there too) and WHAT? FRICKING 47$? Either it's showing how much money is in my dad's bank account or it took money out... I don't know. I heard that you can
also get money for pre-ordering games? I pre-ordered Spyro Reignited Trilogy...

:)

HartmannV8 · Sep 12, 2018

Gamertag deleted

recently changed my gamertag and now 2 day lateral my gamertag was reset to a random generated name. Why is that? And do I get a refund on the money I spend?

AnEpicGinger · Sep 12, 2018

My console has been banned.

I know what they are doing. They are banning random innocent people and they are making them buy a new xbox. So that means Microsoft gets more money. If you don't want to get banned again and waste your money on another xbox then buy a Playstation 3.

Echo4Ent · Sep 12, 2018

You, or your dad if it is his account, can log into your Microsoft account and it will show all transactions, including what may have lead to an excess of funding in your account. Try looking here: Sign in to your Microsoft account

Smwutches · Sep 12, 2018

Just to add, there have been some reports of Spyro pre-ordered being refunded. So if you had pre-ordered with your Microsoft account balance, that could be the refund. You would just need to pre-order it again.

M3tal Daz3 · Nov 3, 2018

For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or Contact Us | Xbox Support

M3tal Daz3

For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us

Echo4Ent

You, or your dad if it is his account, can log into your Microsoft account and it will show all transactions, including what may have lead to an excess of funding in your account. Try looking here: https://account.microsoft.com/billing/orders?fref=home.card.payment-and-billing

Smwutches

Just to add, there have been some reports of Spyro pre-ordered being refunded. So if you had pre-ordered with your Microsoft account balance, that could be the refund. You would just need to pre-order it again.

little tonch283

By a while, the items will leave when I receive my money back or is it just a random period where everything is pulled from my account?

RobertasPuišys

So there is no way for microsoft do disconnect my credit card from all accounts? Because that would be much better way i think than go to my bank to change card just because random account somehow out of nowhere is taking my money.

Random Money on my Xbox Account?