Random freezing to horrible lag spikes

Discus and support Random freezing to horrible lag spikes in XBoX Games and Apps to solve the problem; I live in Guam and this happens on all games randomly throughput the day.ive tried contacting my isp a humiliating amount of times for them to tell... Discussion in 'XBoX Games and Apps' started by Hawfuh day, Nov 25, 2017.

  1. Hawfuh day
    Hawfuh day Guest

    Random freezing to horrible lag spikes


    I live in Guam and this happens on all games randomly throughput the day.ive tried contacting my isp a humiliating amount of times for them to tell there’s nothing wrong and this is a video of what’s Happening11-26-2017_4-23-15_PM.mp4.
    My patience is gone and btw nat is open on both console and game plus, it happens direct to modem that is a modem only and also happens with my Netgear to modem hardwired ,and this effects everyone on the same isp on Guam at the
    same exact time in a match with everyone not on that isp to be perfectly fine and oblivious to what’s happening to us. Please someone help me solve this on going issue as switching isp is not an option

    :)
     
    Hawfuh day, Nov 25, 2017
    #1
  2. taidara
    taidara Guest
    Random lag spikes

    Greetings SasMastah2000!

    Can you please create a new thread and detailing out your situation. Include any error code you are getting and any troubleshooting steps you have trid so far.

    To save yourself some time, please read:
    START HERE!
    And post back in full detail, (from the bits in bold) so that we can get a better understanding of your situation.

    This allow us to give you the very best support possible.

    Thank you!
     
    taidara, Nov 25, 2017
    #2
  3. Random lag spikes

    Hey there, Nate. Did it happen again after you used a direct connection to your modem? Just want to make 100% I'm understanding the sequence of events correctly.
     
    Mister Darcy-9112DFBA-C8F5-4A28-894C-8B6135A0967B, Nov 25, 2017
    #3
  4. Miss Kleo Win User

    Random lag spikes

    Hey Nate388! Glad to hear you've been going strong for 2 days, let us know if this changes! We'll be here to help. :)
  5. Nate388 Win User

    Random lag spikes

    Well then, here goes.

    I live in USA, GA

    Modem brand: Ubee\ Model number D3.0

    Router brand: Apple time capsule (store.apple.com/.../time-capsule-2tb)

    link to the router^

    My connection to xbox live is wired

    Things I have tried: reseting my router and modem several times.

    When I run a connection test no NAT errors come up, although when I play a game that shows you your NAT type i.e call of duty... again, it is moderate

    I have not encountered any error codes

    My ISP: Comcast

    Xbox connection status report:

    W:0000-000B

    X:0000-F001

    Y:20A8-48E0

    Z:0000-0000

    ID:FFFF-FFFF

    L:0015-10F0

    Q:8007-0435

    T:Wired



    Again I'd like to thank you for taking the tiime to help me.
  6. GMAN990 Win User

    Random Lag Spikes

    Hi,

    Please read:-
    forums.xbox.com/.../811997.aspx


    And post back your details in full (the bits that are in bold on that post) so that people may help

    If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

    Thanks
  7. Nate388 Win User

    Random lag spikes

    Mister Darcy: Alright so after I started having problems I reset my modem and router, then I went and follwed Taidara and Mister Barakus's advice and got my NAT type back to open and (at the time) my lag problems had stoped, then a day later my lag had
    started again (my NAT type was still open) so I then follewed Vibroplex's advice and made a direct connect to my modem. Upon following the advice of Vibroplex nothing seemed to be wrong with the connection, then after reconnecting my Ethernet cable to my router
    all problems had stopped, it's been 2 more days and no problems have been had.



    Again thank you guys for helping out, I really appreciate all the help.
  8. VibroPlex Win User

    Random lag spikes

    If this comes up again, then try bypassing the router and run the Ethernet cable direct to the modem.



    If the problem persists, then it's past time to have a heart-to-heart talk with your ISP.
Thema:

Random freezing to horrible lag spikes

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