random charge

today i cheked my bank account and noticed that i was charged for something on xbox, but i didn't buy anything and no one was on the xbox for two days. I think mybe it was game pass charge but i bought it two days ago for 2 pounds on sale and i doubt that
it would charge 8 pound two months prior. also nothing shows up in my purchase history. bank account show that it was some pamsbill.info service or something that charged it. i have no clue what happend. it would be really nice if i could get my money back
or at least get some info on what happened. thanks

:)

 

Random charge

Hey Cpl OReilly! I'm very appreciative of your willingness to help! Thanks for being so generous and thorough with your advice. I do have one request, however. In the future, please remember to check the time stamp of the original post and don't bump threads
that are months old. It is likely that these issues are older, already resolved, and not likely to help the OP.

 

Random charge

Exactly as above. You can check billing.microsoft.com to see the charge on your account.

 

If you sign into your account at account.microsoft.com and view payments and purchase history you should see what this charge was for. If you feel the charge is an error you can contact billing support on 08005871102 in the UK

 

You can try also to go to http://account.microsoft.com/subscriptions and see if any of your subscription have
Auto Renew enabled

 

FabelousBurger

How are you bud? If you got a random charge. Go to: settings> account> payment and billing> order history

so you can identify what it was that charged you. Keep in mind pre orders are now taken 10 days before release so make sure you have no pre orders.

Have a good day!

 

Just to add some additional information to what has already been mentioned.

Here's the
Request a refund form from within the
Xbox Contact us page.