Questions about your Microsoft account? Check here!

Have you forgot you're Microsoft account password? Unable to remember the Microsoft account email for your gamertag? If you are running into one of these scenarios, have no fear! Below, you will find a list of scenarios that you
might run into regarding your Microsoft account as well as the solutions:

Forgot your Microsoft account password?

If you have forgot you're Microsoft account password, you will need to reset your password. Just follow the steps listed on our
Reset your Microsoft account password page.

Having trouble finding the Microsoft account associated with your gamertag?

If you don't know your Microsoft account email address, simply follow the steps listed on our

Find your Microsoft account email address page. From there, you can try a few different methods for retrieving this information.

Do you need to update your account information?

If you need to update items such as billing information, just head on over to our

Manage Account page. From there, you can update your billing information and find all of the steps you will need to manage your account.

Do you think that your account may have been hacked?

If you think that your Microsoft account might have been compromised, we suggest that you reset your password as soon as possible. To change your password, follow the steps listed above in the 'Forgot your Microsoft account password?' scenario. Additionally,
you will want to go through the steps provided in our
Compromised Account Solution page.

Have questions about managing family settings on the Xbox One console?

If you have questions or issues with managing your family settings, check out our

Family Settings page for some helpful information such as troubleshooting changing online safety or privacy settings on the Xbox One.

Still have questions? Go ahead and create a new support post here on the
Account forum for community assistance.

:)

 

Questions about Realms? Check here!

Hey, all!

We're sure excited about all the announcements at E3 2016. One of them was Realms for Minecraft. If you have any questions, check out the

FAQ on it. If you need any support or are running into issues, be sure to post up in our Gaming on Windows forum. Enjoy.

 

Questions about Realms? Check here!

Hey, all!

We're sure excited about all the announcements at E3 2016. One of them was Realms for Minecraft. If you have any questions, check out the FAQ on
it. If you need any support or are running into issues, be sure to post up in our Xbox One Games forum. Enjoy.