Question About "Punch it up with digital pre-orders" Promotion

ItsMeAndyBaines · Nov 13, 2016

Hello,

The "Punch it up with digital pre-orders" missions currently in place is not showing all of my pre-orders, it acknowledges that I had pre-ordered Titanfall 2 and Watch_Dogs 2 but Dead Rising 3 is still showing a "Pre-order now" button (Which I have pre-ordered
a while back.)

Could you please confirm or advise how to rectify this issue please, the extra reward credits from this mission would be appreciated.

Thank you very much for any response.

Andy

:)

TheMasterstick · Nov 14, 2016

Punch it up with digital pre-orders

I preordered Dead Rising 4 Deluxe Edition, 1 week ago, & it's still not showing preordered on my reward promo: Punch it up with Pre-Orders - 15,000 Rewards Credits. Punch it up with digital pre-orders

Fatality S2 · Nov 14, 2016

Punch it up with pre-orders rewards program

I was wondering about a game's eligibility for the punch it up with pre-orders rewards program. I want to pre-order the call of duty infinite warfare digital legacy edition because it comes with modern warfare remastered. For the rewards program though
it just show that you have to pre order the standard edition. If I pre order the digital legacy edition will it count on my punch card?

Thank you!

XBLRewards8 · Nov 14, 2016

Hello ItsMeAndyBaines,

You mention Dead Rising 3, but I think what you meant was Dead Rising 4. We see that your purchase of Dead Rising 4 was made recently. Please allow purchases 96 hours time to process.

XBLRewards8

Hello ItsMeAndyBaines,

You mention Dead Rising 3, but I think what you meant was Dead Rising 4. We see that your purchase of Dead Rising 4 was made recently. Please allow purchases 96 hours time to process.

XBLRewards8

Hello MindWalker,

Your purchase was made after release and was not categorized as a pre-order. Please keep in mind that purchases are based off the UTC time zone, and not local time zones, as Microsoft is a global market. We will adjust your punchcard for this purchase, but
please keep this in mind for future purchases.

XBLRewards8

Hello TheMasterStick,

Apologies for the inconvenience. We have determined why you did not properly receive a punch and are currently working on correct Rewarding for that game's purchase. I'll update you here once I get confirmation from our team that the problem has been fixed!

XBLRewards8

Hello MindWalker,

As Murphs says, it takes 96 hours for us to receive and process new activity. Your Credit event was processed and completed on April 6th.

XBLRewards8

Hey TheMasterstick,

Apologies for the inconvenience. You should see the punch soon! Thanks for your patience.

Question About "Punch it up with digital pre-orders" Promotion