Question about obtaining credits

Alexlucs · Apr 10, 2017

Hello!

I made a purchase on Xbox store sometime ago (i was already a member of the program). I can win some credits for that?

:)

XBLRewards8 · Apr 10, 2017

Question About Credits Deposit

Hello DioKiller98,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution. You do not have to spend a previous deposit
to receive a new deposit. They are cumulatively added to your Microsoft Account to be used as currency.

Josias Orma · Apr 10, 2017

Question About Credits Deposit

You don't have to spend anymore. They would be scheduled to deposit into your account around the 15th of this month.
Click to expand...

I hope so. Thanks

Smwutches · Apr 10, 2017

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

XBLRewards8 · Nov 3, 2018

Hello Alexlucs,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP. MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from
the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

Since your purchase neither completed an offer or was eligible for payback due to you having zero MyVIP stars, you did not receive any Credits.

Smwutches

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

XBLRewards8

Hello Alexlucs,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP. MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from
the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Since your purchase neither completed an offer or was eligible for payback due to you having zero MyVIP stars, you did not receive any Credits.

xTye

As stated, you have nothing to worry about. A played cannot obtain your credit card information via Xbox LIVE.

Smwutches

You don't have to spend anymore. They would be scheduled to deposit into your account around the 15th of this month.

XBLRewards8

Hello DioKiller98,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution. You do not have to spend a previous deposit
to receive a new deposit. They are cumulatively added to your Microsoft Account to be used as currency.

Question about obtaining credits