Question about Controller Warranty

Discus and support Question about Controller Warranty in XBoX on Windows to solve the problem; I live in Turkey. My sister who lives in Germany bought an Xbox Controller as a gift for my birthday and brought it to Turkey. The controller which had... Discussion in 'XBoX on Windows' started by GorkemUcar, Mar 18, 2023.

  1. GorkemUcar
    GorkemUcar Guest

    Question about Controller Warranty


    I live in Turkey. My sister who lives in Germany bought an Xbox Controller as a gift for my birthday and brought it to Turkey. The controller which had never been used before was broken. Left stick was unusable due to heavy drifting. And by the time she got here the refund time had expired. She left without the controller and now I'm wondering if I can use the warranty to change it in Turkey. The controller haven't been used more than 15 minutes.

    :)
     
    GorkemUcar, Mar 18, 2023
    #1
  2. bowski477 Win User

    Question about Controller Warranty

    Hi!

    The controller wouldn't be region locked so you should be able to contact support and send it for repair.
  3. XBF Leonzo G Win User

    Question about warranty for XboxOne controllers

    Hello Duc,

    Thank you for bringing this question to our attention. That is a great question. The controllers are covered by the

    console's 1 year warranty
    . If the console is out of warranty, the controllers may still have warranty options. The best way to answer this questions is to discuss it with our
    Xbox Support Team for further details. Be sure to let us know the results!
  4. The Viral Cyrix Win User

    Question about warranty for XboxOne controllers

    They have the same standard warranty as any controller would have in your region
  5. Malacath Win User

    A question about Accessory Warranties

    If you are in the UK dont bother.

    Microsoft have a disgusting policy of making you send accessories at your own expense to the Czech Republic before they send a replacement. This is even if you have a warranty.

    For the amount of money it costs to post a parcel to Czech and the hassle of waiting you might as well just buy a new controller.

    If you are in america though you should contact support because they may have better customer service there.
  6. Mister Revised Win User

    One question about warranty.

    Hey there, your console will need to be warrantied from the country of purchase.
Thema:

Question about Controller Warranty

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