Quantum break promo code from xbox bundle refund

Discus and support Quantum break promo code from xbox bundle refund in XBoX Sales and Promo to solve the problem; Hello, I was speaking with a xbox support person about getting a refund on a promo code. They said they could not help me there but someone in the... Discussion in 'XBoX Sales and Promo' started by Chaotic Clown54, Jun 19, 2016.

  1. Chaotic Clown54
    Chaotic Clown54 Guest

    Quantum break promo code from xbox bundle refund


    Hello, I was speaking with a xbox support person about getting a refund on a promo code. They said they could not help me there but someone in the promo team could give me some options maybe like an exchange or refund, something along those lines. I would
    like to say thank you to any responses.

    :)
     
    Chaotic Clown54, Jun 19, 2016
    #1
  2. Mister Beep
    Mister Beep Guest
    Xbox One 500GB Special Edition Quantum Break Bundle - Now Alan Wake American Nightmare and Win 10 Code

    Oh apologies I didn't catch that before. The Quantum Break Xbox One bundle should only come with a digital code. Which retailer did you purchase the bundle from? Disc copies of Quantum Break do not qualify for the Windows 10 versions of Quantum Break.

    Having an understanding of where the console was purchased from will help us a bunch. Also, does the Quantum Break Xbox One bundle box look like the box that is linked in your original post?
     
    Mister Beep, Jun 19, 2016
    #2
  3. FinerMold131289
    FinerMold131289 Guest
    No Quantum Break code

    Hi,

    I pre ordered Xbox One Quantum Break bundle from retailer in february. I received my Xbox One in 5th April. I haven't yet received Windows 10 keys code for Quantum Break.
     
    FinerMold131289, Jun 19, 2016
    #3
  4. Chaotic Clown54
    Chaotic Clown54 Guest

    Quantum break promo code from xbox bundle refund

    Can anyone help me I'd really appreciate it
     
    Chaotic Clown54, Jun 19, 2016
    #4
  5. ngocphi
    ngocphi Guest
    Well two things first

    Xbox support over the phone handles all refunds so I don't know why they sent you here

    2nd you do know that promo items have no value right?

    That's why they are free

    So what is the issue with the code? If it's because you don't live in an xbox live region and you can't redeem it then that's your issue there is no refunds for thst
     
    ngocphi, Jun 19, 2016
    #5
  6. Smwutches
    Smwutches Guest
    Official support hours are Monday-Friday 9am-5pm PST so you will hear from them during the week, but withing know exactly what the problem is, if the issue is with a physical bundle, you would need to contact the retailer you purchased the bundle from. Forum
    support does not have the ability to issue refunds and are only able to resend codes you may be missing from digital purchases.
     
    Smwutches, Jun 19, 2016
    #6
  7. Mister Mascot
    Mister Mascot Guest
    Hey there Chaotic Clown54,

    As ngocphi and Smwutches previously stated. We're not able to exchange or refund codes in that fashion. If you were wanting to exchange this code for something else or obtain a refund. You'd need to speak with the retailer from where you purchased it to
    see if that might be an option for you.
     
    Mister Mascot, Nov 3, 2018
    #7
  8. Mister Beep Win User

    Xbox One 500GB Special Edition Quantum Break Bundle - Now Alan Wake American Nightmare and Win 10 Code

    Oh apologies I didn't catch that before. The Quantum Break Xbox One bundle should only come with a digital code. Which retailer did you purchase the bundle from? Disc copies of Quantum Break do not qualify for the Windows 10 versions of Quantum Break.

    Having an understanding of where the console was purchased from will help us a bunch. Also, does the Quantum Break Xbox One bundle box look like the box that is linked in your original post?
  9. Mister Beep Win User

    Haven't received my Quantum Break windows 10 code

    Hey there,

    Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
    check out the Quantum Break on Windows 10 FAQ.

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
    10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
    Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  10. Chaotic Clown54 Win User

    Quantum break promo code from xbox bundle refund

    Can anyone help me I'd really appreciate it
  11. Mister Mascot Win User

    Quantum break promo code from xbox bundle refund

    Hey there Chaotic Clown54,

    As ngocphi and Smwutches previously stated. We're not able to exchange or refund codes in that fashion. If you were wanting to exchange this code for something else or obtain a refund. You'd need to speak with the retailer from where you purchased it to
    see if that might be an option for you.
  12. Smwutches Win User

    Quantum break promo code from xbox bundle refund

    Official support hours are Monday-Friday 9am-5pm PST so you will hear from them during the week, but withing know exactly what the problem is, if the issue is with a physical bundle, you would need to contact the retailer you purchased the bundle from. Forum
    support does not have the ability to issue refunds and are only able to resend codes you may be missing from digital purchases.
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Quantum break promo code from xbox bundle refund

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