Quantum Break Preorder - Never received Alan Wake or Win10 codes.

Discus and support Quantum Break Preorder - Never received Alan Wake or Win10 codes. in XBoX Sales and Promo to solve the problem; I preordered Quantum Break on the xbox app in Windows 10 on the morning of 4/4/16. I have yet to receive the Alan Wake Codes or Win10 version code.... Discussion in 'XBoX Sales and Promo' started by Micheal369, Apr 12, 2016.

  1. Micheal369
    Micheal369 Guest

    Quantum Break Preorder - Never received Alan Wake or Win10 codes.


    I preordered Quantum Break on the xbox app in Windows 10 on the morning of 4/4/16. I have yet to receive the Alan Wake Codes or Win10 version code. Xbox.com chat help Matthew A. told me for some reason my preorder didn't activate until 4/5/16. Not sure
    why...

    Please help...

    :)
     
    Micheal369, Apr 12, 2016
    #1
  2. leonus crookz
    leonus crookz Guest
    Haven't received Win10 Code or Alan Wake Code with Digital preorder of Quantum Break

    Never received Win10 Code or Alan Wake Code with Digital preorder of Quantum Break. Purchased on 4/4/16 from Microsoft Xbox.com and wasnt charged until released.
     
    leonus crookz, Apr 12, 2016
    #2
  3. SlapHappyGamer1
    SlapHappyGamer1 Guest
    Still Never received my Preorder codes from Quantum Break!!!

    My GT: , I preorder Quantum Break back on April 4th 2016 and still never received my preorder code for Alan Wake American Nightmare or My Win 10 PC code of Quantum Break
     
    SlapHappyGamer1, Apr 12, 2016
    #3
  4. bowski477
    bowski477 Guest

    Quantum Break Preorder - Never received Alan Wake or Win10 codes.

    bowski477, Apr 12, 2016
    #4
  5. Christoph Engels
    Christoph Engels Guest
    Christoph Engels, Apr 12, 2016
    #5
  6. Micheal369
    Micheal369 Guest
    Shouldn't have received the Alan Wake codes by now?
     
    Micheal369, Apr 12, 2016
    #6
  7. Aj6627
    Aj6627 Guest
    I believe this is the same thing that happened to me. Even though I preordered it on the 4th, my purchase date shows as the 5th.

    In this case, the ambassadors are useless and we need someone that actually works for MS to step in to help.
     
    Aj6627, Apr 12, 2016
    #7
  8. windowsvistafanatic
    windowsvistafanatic Guest

    Quantum Break Preorder - Never received Alan Wake or Win10 codes.

    Same problem here ordered on the 4th and no free code. Company scams me left and right duplicate charges
     
    windowsvistafanatic, Apr 12, 2016
    #8
  9. bowski477
    bowski477 Guest
    Regardless of when you pre-ordered, the codes only started going out on release day. As stated in the game description codes will go out with in 7-10 days or launch. Codes are still going out.
     
    bowski477, Apr 12, 2016
    #9
  10. Micheal369
    Micheal369 Guest
    So... After the 10 days, which is the 15th, who is going to be the one to assist me?
     
    Micheal369, Apr 12, 2016
    #10
  11. bowski477
    bowski477 Guest
    You can post back here in this forum if you do not get your codes after the 15th and Support will assist you further.
     
    bowski477, Apr 12, 2016
    #11
  12. windowsvistafanatic
    windowsvistafanatic Guest
    Why does support make you wait this is the most botched preorder
     
    windowsvistafanatic, Apr 12, 2016
    #12
  13. Misses Quinzel
    Misses Quinzel Guest

    Quantum Break Preorder - Never received Alan Wake or Win10 codes.

    Hey, everyone! bowski is right, and every promotion we have has stated anywhere from 7 days to 8 weeks when you will receive your product. For this one, it's 7-10 days. If it hits the 16th (the 15th for those that it says they purchased on the 4th) and you
    still don't have your codes, please post up a new thread so that we can look into it further for you. Thanks for understanding!
     
    Misses Quinzel, Nov 3, 2018
    #13
  14. SolFyre Win User

    Still have not received Alan wake, American nightmare, or quantum break windows codes

    I received my Quantum Break download, however I never got the Alan Wake codes for preordering QB
  15. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only
  16. s0ad24 Win User

    No Alan Wake or Windows 10 version of QB codes received after pre-order

    Preordered Quantum Break april 4th and stil havent received my codes for Alan Wake and QB for PC.
  17. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break on Saturday March 5 , I've receive alan wake American nightmare only, and also have not received my Windows 10 copy
  18. SolFyre Win User

    No Pre-Order Codes for Alan Wake, Alan Wake American Nightmare + Quantum Break PC Version

    I pre-ordered Quantum Break and never received a code for Alan Wake American Nightmare as well.
Thema:

Quantum Break Preorder - Never received Alan Wake or Win10 codes.

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