Quantum Break Pre-order Promo

Discus and support Quantum Break Pre-order Promo in XBoX Sales and Promo to solve the problem; I purchased Quantum break with the pre-order bonus to get Alan wake and a WIndows 10 code, Alan wake came with the game but i have never received my... Discussion in 'XBoX Sales and Promo' started by ThomasJPaterson, Jun 2, 2016.

  1. ThomasJPaterson
    ThomasJPaterson Guest

    Quantum Break Pre-order Promo


    I purchased Quantum break with the pre-order bonus to get Alan wake and a WIndows 10 code, Alan wake came with the game but i have never received my windows 10 code yet. Who do i contact to get this code?

    Gamer tag:

    Thank you

    :)
     
    ThomasJPaterson, Jun 2, 2016
    #1
  2. Eggboy86
    Eggboy86 Guest
    Quantum Break Free Code Not Received Yet

    I already posted a thread here about 2 months ago but nothing happened.

    I guess I have waited enough. How long I have to wait?

    Promotion Details: Quantum Break Pre-order Promo Codes

    Date of Purchase: March 2nd, 2016

    Promo Item(s): Alan Wake and DLC, Quantum Break for Windows
     
    Eggboy86, Jun 2, 2016
    #2
  3. Asimmons(2)
    Asimmons(2) Guest
    Quantum Break PC Code

    Hi, I haven't been able to find my code for my Windows Quantum Break that was a promo to get when you pre order digital from Xbox store. Please help

    purchase date:

    order #

    567453565030446573
     
    Asimmons(2), Jun 2, 2016
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Quantum Break Pre-order Promo

    Hey, ThomasJPaterson! Did you pre-order Quantum Break digitally on the Xbox One Store, or through the Microsoft Store as a physical disc that was sent to you? We'll be able to determine our next steps based on that. Quantum Break Pre-order Promo :)
     
    Misses Quinzel, Jun 3, 2016
    #4
  5. ThomasJPaterson
    ThomasJPaterson Guest
    It was through the online store. i clicked the link that was in the pre-order promo. I would of like it digital but they sent me a disc instead.
     
    ThomasJPaterson, Jun 3, 2016
    #5
  6. Mister Maka
    Mister Maka Guest
    Thanks for clarifying ThomasJPaterson!

    For physical editions of the game you'll need to reach out to
    Microsoft Store Support    . You should have received a code from them to redeem. Thanks for your patience and understanding!
     
    Mister Maka, Nov 3, 2018
    #6
  7. ThomasJPaterson Win User

    Quantum Break Pre-order Promo

    It was through the online store. i clicked the link that was in the pre-order promo. I would of like it digital but they sent me a disc instead.
  8. Misses Quinzel Win User

    Quantum Break Pre-order Promo

    Hey, ThomasJPaterson! Did you pre-order Quantum Break digitally on the Xbox One Store, or through the Microsoft Store as a physical disc that was sent to you? We'll be able to determine our next steps based on that. :)
  9. Mister Maka Win User

    Quantum Break Pre-order Promo

    Thanks for clarifying ThomasJPaterson!

    For physical editions of the game you'll need to reach out to
    Microsoft Store Support    . You should have received a code from them to redeem. Thanks for your patience and understanding!
  10. CryonicEFX Win User

    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
  11. Mister Beep Win User

    Buy Quantum Break digital on Release - but still no Win10 Game or Alan Wake

    Hey Sibdrasil!

    Just a heads up, we are looking into an issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Just wanted to clarify with you on the details of the promotion, since you mentioned you purchased Quantum Break on the release date, you will not be eligible for Quantum Break on Windows 10 as that was for users that pre-ordered before the release.

    Thank you for your patience.
Thema:

Quantum Break Pre-order Promo

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