quantum break pre-order offers.

Discus and support quantum break pre-order offers. in XBoX Sales and Promo to solve the problem; I pre- ordered quantum break and it has been 12 day and I haven't received a code for the promotions along with the game. I am curious to know what... Discussion in 'XBoX Sales and Promo' started by CoreKing, Apr 17, 2016.

  1. CoreKing
    CoreKing Guest

    quantum break pre-order offers.


    I pre- ordered quantum break and it has been 12 day and I haven't received a code for the promotions along with the game. I am curious to know what happened.

    :)
     
    CoreKing, Apr 17, 2016
    #1
  2. CryonicEFX
    CryonicEFX Guest
    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
     
    CryonicEFX, Apr 17, 2016
    #2
  3. NamidaroTM
    NamidaroTM Guest
    i didn't recieve promotions and special Offers of Quantum Break pre-order

    i bought Quantum Break pre-order to XBOX korea site but i didn't recieve promotions and special Offers.

    already i consulted with korea xbox staff about the metter but she had the to show me the this forums.

    please check and resolve.

    * Promotion Details:
    http://www.xbox.com/ko-KR/games/quantum-break

    / Amount of payment : 59,900 KRW

    * Date of Purchase: Apr 4, 2016

    * Promo Item(s): Alan Wake DL Code and Quantum Break for Windows Code
     
    NamidaroTM, Apr 17, 2016
    #3
  4. bowski477
    bowski477 Guest

    quantum break pre-order offers.

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
     
    bowski477, Apr 17, 2016
    #4
  5. Misses Quinzel
    Misses Quinzel Guest
    Hey, Boot! As bowski said, we're currently investigating this. All eligible users will receive an Xbox Live message with more information. Thanks for understanding!
     
    Misses Quinzel, Nov 3, 2018
    #5
  6. Mister Beep Win User

    Haven't received my Quantum Break windows 10 code

    Hey there,

    Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
    check out the Quantum Break on Windows 10 FAQ.

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
    10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
    Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  7. Mister Beep Win User

    Did not receive Quantum Break Windows 10 Code

    Hey Rookboom,

    Where did you purchase Quantum Break? In order to qualify for Quantum Break on Windows 10, you would have needed to pre-order through the Xbox Store or redeem a Quantum Break code before April 4th, 2016.

    If you got a code for Quantum Break on Xbox One and redeemed after April 4th, 2016, I'm afraid you do not qualify for this offer.

    Keep us posted!
  8. Mister Beep Win User

    Quantum Break Pre-Order never received Alan Wake American Nightmare and Quantum Break PC code

    Pre-ordering a code to redeem the digital version of Quantum Break through the Xbox Store before the launch of Quantum Break (which was April 5th, 2016) would have included the digital pre-order bonuses. However the disc version would not have been eligible.

    Again, sincere apologies for any frustration this may have caused. For more information, check out the
    Quantum Break on Windows 10 FAQ. I'll quote the relevant piece below:

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
    Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
    PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  9. Mister Beep Win User

    Quantum Break Windows 10 Code

    Hey Aldazar83,

    If you purchased Quantum Break digitally after April 4th 2016, you will not be eligible for the Windows 10 code as that was specifically a pre-order offer. Since Quantum Break is not an Xbox Play Anywhere game, purchasing Quantum Break on Xbox One after
    that date does not unlock the Windows 10 version.

    Hope this helps clear it up!
  10. Mister Beep Win User

    Quantum Break PC code missing

    Hey there Gurriss,

    The disc version of the game is not eligible to receive Quantum Break on Windows 10, as that specific promotion is for digital pre-orders only. For specific information, please check out the
    Quantum Break on Windows 10 FAQ. Below is the relevant information:

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
    Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
    PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
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quantum break pre-order offers.

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