Quantum Break pre-order bonuses have not been delivered

Discus and support Quantum Break pre-order bonuses have not been delivered in XBoX Sales and Promo to solve the problem; On 4/4 I purchased "Quantum Break" and pre-loaded the game to my console, I still have not received "Alan Wake" or "American Nightmare" promo items as... Discussion in 'XBoX Sales and Promo' started by BROKENRADIO541, Apr 15, 2016.

  1. BROKENRADIO541
    BROKENRADIO541 Guest

    Quantum Break pre-order bonuses have not been delivered


    On 4/4 I purchased "Quantum Break" and pre-loaded the game to my console, I still have not received "Alan Wake" or "American Nightmare" promo items as promised. This week I spoke with the chat support on three different occasions only to be told "wait less
    than 24 hours and you will have it" or "you need to delete your profile because it may be corrupt", honestly it's been a bit ridiculous. I just want to receive what I have paid for, hoping you can help.

    GT: INGMANIA

    :)
     
    BROKENRADIO541, Apr 15, 2016
    #1
  2. HaVoC618
    HaVoC618 Guest
    Quantum Break / Alan Wake Codes

    I pre-ordered a digital copy of Quantum Break and I have not received the advertised pre-order bonus codes for Alan Wake: American Nightmare, Alan Wake (+DLC), or the Win10 version of Quantum Break.
     
    HaVoC618, Apr 15, 2016
    #2
  3. haricr
    haricr Guest
    Not received the Pre-Order Bonuses of Quantum Break

    I pre-ordered the Quantum Break game on (03/11) from Microsoft ecompany store.
    I have still not received the my pre-order bonus code for

    1. Quantum Break Windows 10 game

    2. Alan Wake’s American Nightmare
     
    haricr, Apr 15, 2016
    #3
  4. bowski477
    bowski477 Guest

    Quantum Break pre-order bonuses have not been delivered

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
     
    bowski477, Apr 16, 2016
    #4
  5. BROKENRADIO541
    BROKENRADIO541 Guest
    Thanks! Do I need to post again on Monday, or will this suffice?
     
    BROKENRADIO541, Apr 16, 2016
    #5
  6. CUBANantiCASTRO
    CUBANantiCASTRO Guest
    I have not received my Alan Wake download code for pre-ordering Quantum break.

    PLEASE help
     
    CUBANantiCASTRO, Apr 17, 2016
    #6
  7. droomdoos
    droomdoos Guest
    Same here.. And I was told to wait until Friday?
     
    droomdoos, Apr 17, 2016
    #7
  8. MicroMax2284
    MicroMax2284 Guest

    Quantum Break pre-order bonuses have not been delivered

    Sono passati 10 giorni dal mio acquisto di quantum brake,ma ad oggi ancora nessun codice per scaricare Alan wake!!!!!

    GT.
     
    MicroMax2284, Apr 17, 2016
    #8
  9. Turv3y
    Turv3y Guest
    Also have not received my Quantum Break pc code or my Alan wake codes.
     
    Turv3y, Apr 18, 2016
    #9
  10. CryonicEFX
    CryonicEFX Guest
    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
     
    CryonicEFX, Apr 18, 2016
    #10
  11. GEMINI 2
    GEMINI 2 Guest
    I have yet to receive any of my codes too.
     
    GEMINI 2, Apr 18, 2016
    #11
  12. Mister Maka
    Mister Maka Guest
    Heya everyone.

    As bowski477 mentioned, we're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
     
    Mister Maka, Nov 3, 2018
    #12
  13. Turv3y Win User

    Quantum Break pre-order bonuses have not been delivered

    Also have not received my Quantum Break pc code or my Alan wake codes.
  14. BROKENRADIO541 Win User

    Quantum Break pre-order bonuses have not been delivered

    Thanks! Do I need to post again on Monday, or will this suffice?
  15. CUBANantiCASTRO Win User

    Quantum Break pre-order bonuses have not been delivered

    I have not received my Alan Wake download code for pre-ordering Quantum break.

    PLEASE help
  16. bowski477 Win User

    Quantum Break pre-order bonuses have not been delivered

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
  17. GEMINI 2 Win User

    Quantum Break pre-order bonuses have not been delivered

    I have yet to receive any of my codes too.
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Quantum Break pre-order bonuses have not been delivered

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